Helpdesk Technician

Helpdesk Technician Interview Questions and Answers

Updated 29 Jun 2024

Q1. How to troubleshoot the printer

Ans.

To troubleshoot a printer, check for paper jams, ensure proper connections, update drivers, and restart the printer.

  • Check for paper jams and clear any obstructions

  • Ensure the printer is properly connected to power and the computer

  • Update printer drivers to the latest version

  • Restart the printer and the computer

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