Field Service Engineer

10+ Field Service Engineer Interview Questions and Answers for Freshers

Updated 9 Jan 2025
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Q1. What is the difference between a step-up transformer and a step-down transformer?

Ans.

A step-up transformer increases voltage while a step-down transformer decreases voltage.

  • Step-up transformer has more turns in the secondary coil than in the primary coil

  • Step-down transformer has fewer turns in the secondary coil than in the primary coil

  • Step-up transformers are used in power transmission lines to increase voltage for long-distance transmission

  • Step-down transformers are used in household appliances to decrease voltage for safe use

Q2. What is the process for converting alternating current (AC) to direct current (DC)?

Ans.

AC is converted to DC using a rectifier, which changes the flow of current from bidirectional to unidirectional.

  • Use a rectifier to convert AC to DC

  • Rectifiers can be half-wave or full-wave

  • Examples of rectifiers include diodes and thyristors

Q3. What is the process for converting direct current (DC) to alternating current (AC) and vice versa?

Ans.

DC to AC conversion is done using an inverter, while AC to DC conversion is done using a rectifier.

  • DC to AC conversion involves using an inverter to convert the steady flow of direct current into a fluctuating flow of alternating current.

  • AC to DC conversion involves using a rectifier to convert the alternating current into direct current.

  • Inverters use electronic components like transistors and capacitors to switch the polarity of the DC input to create an AC output.

  • Rectifiers...read more

Q4. What is an RLC circuit in electrical engineering?

Ans.

An RLC circuit is a circuit composed of a resistor, inductor, and capacitor, used in electrical engineering for various applications.

  • An RLC circuit can be used in filters, oscillators, tuners, and frequency mixers.

  • The behavior of an RLC circuit is governed by the values of resistance, inductance, and capacitance.

  • The impedance of an RLC circuit varies with frequency, leading to different responses in AC circuits.

  • Examples of RLC circuits include bandpass filters, low-pass filte...read more

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Q5. What is isolation transformer, difference between online and offline UPS

Ans.

Isolation transformer is used to isolate the equipment from the power source, while online UPS provides continuous power and offline UPS switches to battery during power outage.

  • Isolation transformer is used to protect equipment from power surges and noise by isolating it from the power source.

  • Online UPS provides continuous power by constantly running off the battery and charging it simultaneously.

  • Offline UPS switches to battery power only when the main power source fails, res...read more

Q6. What type of HPLC issues occurred?

Ans.

Various issues can occur with HPLC systems, affecting performance and results.

  • Column blockage or clogging

  • Leakage in the system

  • Pump malfunction

  • Detector signal instability

  • Gradient formation problems

  • Baseline noise or drift

  • Sample contamination

  • Injection problems

  • Software or data analysis issues

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Q7. Hdmi where to use for the own

Ans.

HDMI is used to transmit high-quality audio and video signals between devices.

  • HDMI is commonly used in home entertainment systems to connect devices like TVs, Blu-ray players, and gaming consoles.

  • It provides a digital connection, ensuring high-quality audio and video transmission.

  • HDMI cables can carry both audio and video signals, eliminating the need for separate cables.

  • HDMI supports various video resolutions, including HD, Full HD, and 4K.

  • It is also used in professional set...read more

Q8. How to resolve the quary of product issue create

Ans.

To resolve product issues, identify the root cause and provide a solution to prevent future occurrences.

  • Gather information about the issue from the customer and analyze the product

  • Identify the root cause of the issue

  • Provide a solution to fix the issue and prevent future occurrences

  • Communicate the solution to the customer and ensure their satisfaction

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Q9. How to manage customers onsite?

Ans.

Managing customers onsite requires effective communication, problem-solving skills, and a customer-centric approach.

  • Establish clear communication channels with the customer

  • Listen actively to their concerns and needs

  • Provide timely updates on the progress of the service

  • Be proactive in identifying and addressing potential issues

  • Maintain a positive and professional attitude

  • Ensure customer satisfaction before leaving the site

Q10. All Dental products of carestream dental

Ans.

Carestream Dental offers a wide range of dental products for various dental procedures.

  • Carestream Dental provides digital imaging solutions such as intraoral cameras, digital radiography systems, and 3D imaging systems.

  • They also offer software solutions for practice management, image analysis, and patient communication.

  • Their product portfolio includes dental equipment such as chairs, lights, and delivery systems.

  • Carestream Dental's products are designed to improve patient car...read more

Q11. Router configuration required

Ans.

Router configuration varies based on the network requirements and devices connected.

  • Determine the network requirements and devices to be connected

  • Choose the appropriate router model and firmware version

  • Configure the WAN and LAN settings

  • Set up security features such as firewalls and VPNs

  • Enable remote access and management if required

Q12. Kirchowf law for

Ans.

Kirchhoff's law states that the total current entering a junction is equal to the total current leaving the junction.

  • Kirchhoff's current law (KCL) is based on the principle of conservation of charge.

  • It is used to analyze electrical circuits and determine unknown currents.

  • KCL is often applied to nodes in a circuit where multiple branches meet.

  • An example of KCL in action is when analyzing a circuit with multiple resistors in parallel.

Q13. What is oms law

Ans.

Ohm's Law states that the current flowing through a conductor is directly proportional to the voltage across it and inversely proportional to the resistance.

  • Ohm's Law is represented by the formula V = IR, where V is voltage, I is current, and R is resistance.

  • It helps in calculating the relationship between voltage, current, and resistance in an electrical circuit.

  • It is named after the German physicist Georg Simon Ohm who first formulated it in 1827.

Q14. Any CCTV camera self

Ans.

Yes, CCTV cameras often have self-diagnostic capabilities to detect and report issues.

  • CCTV cameras can perform self-checks to ensure they are functioning properly

  • Some CCTV cameras have built-in diagnostic tools to detect issues like lens obstruction or connectivity problems

  • Self-diagnostic features can help in troubleshooting and maintenance of CCTV systems

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