Deskside Support Engineer Interview Questions and Answers for Freshers

VLANs segment networks, STP prevents loops, and trunking allows multiple VLANs over a single link.

• VLANs (Virtual Local Area Networks) create isolated networks within a switch, improving security and reducing broadcast traffic.

• Example: VLAN 10 for HR and VLAN 20 for Finance, keeping their traffic separate.

• Spanning Tree Protocol (STP) prevents network loops in redundant switch configurations by blocking certain paths.

• Example: In a network with multiple switches, STP will disabl...read more

Rebooting a switch involves a series of steps to ensure minimal disruption and proper functionality.

• 1. Access the switch console via SSH or direct connection.

• 2. Save the current configuration using the command 'write memory' or 'copy running-config startup-config'.

• 3. Check for any active connections to minimize disruption.

• 4. Issue the reboot command, typically 'reload' or 'reboot'.

• 5. Confirm the reboot when prompted, ensuring you understand the implications.

• 6. Monitor the swi...read more

As a deskside support engineer, I can provide computer and audio video solutions for any issue.

• Troubleshooting hardware and software issues

• Setting up and configuring audio and video equipment

• Installing and updating drivers and software

• Providing training and support for users

• Ensuring security and data protection

• Examples: fixing a computer that won't turn on, setting up a projector for a presentation, troubleshooting sound issues on a video call