Customer Support Engineer/Technician
Customer Support Engineer/Technician Interview Questions and Answers for Freshers
Q1. What is the deffrence between win 9 and win 10???
Windows 10 is the newer version of Windows operating system compared to Windows 9 which does not exist.
Windows 9 does not exist, it was skipped by Microsoft
Windows 10 has a different user interface compared to Windows 8 and 8.1
Windows 10 has more advanced security features compared to Windows 7
Windows 10 has a virtual assistant called Cortana
Windows 10 has a feature called Continuum that allows seamless transition between desktop and tablet mode
Q2. How to configure outlook in exchange server??
To configure Outlook in Exchange Server, follow these steps:
Open Outlook and click on File
Click on Add Account
Enter your email address and click on Connect
Enter your password and click on OK
Outlook will automatically configure the settings for Exchange Server
Q3. How to repair pst file in outlook???
To repair a PST file in Outlook, use the Inbox Repair Tool (scanpst.exe).
Close Outlook before running the tool
Locate the scanpst.exe tool on your computer
Select the PST file you want to repair
Click on the 'Start' button to begin the repair process
Once the repair is complete, open Outlook and check if the issue is resolved
Q4. How to configure network in computer ??
Configuring network in a computer involves setting up IP address, subnet mask, default gateway, and DNS server.
Open Network and Sharing Center
Click on Change adapter settings
Right-click on the network adapter and select Properties
Select Internet Protocol Version 4 (TCP/IPv4) and click Properties
Enter IP address, subnet mask, default gateway, and DNS server
Click OK to save changes
Q5. How to change domain???
To change a domain, you need to purchase a new domain and update the DNS records.
Purchase a new domain from a domain registrar
Update the DNS records to point to the new domain
Redirect the old domain to the new domain
Update any links or references to the old domain
Q6. What is domain?
A domain is a group of computers and devices on a network that are administered as a unit with common rules and procedures.
A domain is a logical grouping of network resources such as computers, printers, and servers.
It allows for centralized management of user accounts, security policies, and network resources.
Domains are commonly used in business and enterprise environments.
Examples of domain names include microsoft.com, google.com, and apple.com.
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Q7. What is DHCP?
DHCP stands for Dynamic Host Configuration Protocol. It is a network protocol that automatically assigns IP addresses to devices.
DHCP is used to simplify network administration by automatically assigning IP addresses to devices.
It allows devices to join a network and obtain an IP address without manual configuration.
DHCP servers can also assign other network configuration settings, such as subnet masks and default gateways.
DHCP leases are temporary and must be renewed periodi...read more
Q8. What is DNS?
DNS stands for Domain Name System. It is a system that translates domain names into IP addresses.
DNS is like a phonebook for the internet
It helps to locate websites by translating domain names into IP addresses
DNS servers store information about domain names and their corresponding IP addresses
DNS can also be used for email routing and other network services
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