Customer Sales Representative Interview Questions and Answers

Customer service is the act of providing assistance and support to customers before, during, and after a purchase.

• It involves listening to customers' needs and concerns

• Providing accurate and helpful information

• Resolving issues and complaints in a timely and satisfactory manner

• Building relationships with customers to ensure their satisfaction and loyalty

• Examples include answering phone calls, responding to emails, and providing in-person assistance

I earned X as my previous CTC and I am expecting Y for this role.

• My previous CTC was X

• I am expecting Y for this role

• I am open to negotiation based on the job responsibilities and benefits

• I have researched the market standards for this role and my expectations are in line with that

• I am more interested in the growth opportunities and job satisfaction than just the salary