Credit Counselor
Credit Counselor Interview Questions and Answers for Freshers
Q1. What are Non-Performing Assets (NPA), and what does it mean to write them off?
Non-Performing Assets (NPA) are loans or advances that have stopped generating income for the lender. Writing off an NPA means removing it from the books as a loss.
Non-Performing Assets (NPA) are loans or advances where the borrower has stopped making interest or principal repayments for a specified period of time.
Banks classify NPAs based on the number of days a loan has been overdue, such as Substandard Assets, Doubtful Assets, and Loss Assets.
Writing off an NPA means the l...read more
Q2. What methods would you employ to collect payments from delinquent accounts?
I would use a combination of communication, negotiation, and payment plans to collect payments from delinquent accounts.
Contact the debtor to discuss the situation and establish a payment plan.
Offer incentives for early payment or lump sum settlements.
Utilize collection agencies or legal action as a last resort.
Document all communication and payment agreements for future reference.
Q3. What are accounts payable and accounts receivable?
Accounts payable are amounts owed by a company to its suppliers for goods or services received, while accounts receivable are amounts owed to a company by its customers for goods or services provided.
Accounts payable represent the money a company owes to its suppliers or vendors.
Accounts receivable represent the money owed to a company by its customers.
Accounts payable are considered a liability on the company's balance sheet.
Accounts receivable are considered an asset on the...read more
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