Credit Counselor

Credit Counselor Interview Questions and Answers for Freshers

Updated 28 Jan 2025

Q1. What are Non-Performing Assets (NPA), and what does it mean to write them off?

Ans.

Non-Performing Assets (NPA) are loans or advances that have stopped generating income for the lender. Writing off an NPA means removing it from the books as a loss.

  • Non-Performing Assets (NPA) are loans or advances where the borrower has stopped making interest or principal repayments for a specified period of time.

  • Banks classify NPAs based on the number of days a loan has been overdue, such as Substandard Assets, Doubtful Assets, and Loss Assets.

  • Writing off an NPA means the l...read more

Q2. What methods would you employ to collect payments from delinquent accounts?

Ans.

I would use a combination of communication, negotiation, and payment plans to collect payments from delinquent accounts.

  • Contact the debtor to discuss the situation and establish a payment plan.

  • Offer incentives for early payment or lump sum settlements.

  • Utilize collection agencies or legal action as a last resort.

  • Document all communication and payment agreements for future reference.

Q3. What are accounts payable and accounts receivable?

Ans.

Accounts payable are amounts owed by a company to its suppliers for goods or services received, while accounts receivable are amounts owed to a company by its customers for goods or services provided.

  • Accounts payable represent the money a company owes to its suppliers or vendors.

  • Accounts receivable represent the money owed to a company by its customers.

  • Accounts payable are considered a liability on the company's balance sheet.

  • Accounts receivable are considered an asset on the...read more

Credit Counselor Jobs

Telecaller/Credit Counselor_Sec. 58 , Gurgaon- Fintech 0-3 years
Excelvana
0.0
₹ 2 L/yr - ₹ 4 L/yr
Faridabad
Telecaller/Credit Counselor_Sec. 58 , Gurgaon- Fintech 0-3 years
Excelvana
0.0
₹ 2 L/yr - ₹ 4 L/yr
Faridabad
Credit Counselor_Bangalore 0-3 years
Excelvana
0.0
₹ 2 L/yr - ₹ 4 L/yr
Bangalore / Bengaluru
Are these interview questions helpful?
Interview Tips & Stories
Ace your next interview with expert advice and inspiring stories

Interview experiences of popular companies

View all

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary

Credit Counselor Interview Questions
Share an Interview
Stay ahead in your career. Get AmbitionBox app
qr-code
Helping over 1 Crore job seekers every month in choosing their right fit company
65 L+

Reviews

4 L+

Interviews

4 Cr+

Salaries

1 Cr+

Users/Month

Contribute to help millions

Made with ❤️ in India. Trademarks belong to their respective owners. All rights reserved © 2024 Info Edge (India) Ltd.

Follow us
  • Youtube
  • Instagram
  • LinkedIn
  • Facebook
  • Twitter