Credit Control Associate Interview Questions and Answers

Credit control refers to the process of managing and monitoring the credit given to customers to ensure timely payment and minimize bad debts.

• Credit control involves assessing the creditworthiness of customers before extending credit

• It includes setting credit limits and terms for customers

• Monitoring and reviewing customer accounts to ensure timely payment

• Taking appropriate actions for overdue payments, such as sending reminders or initiating legal proceedings

• Maintaining accur...read more

Credit control is the process of managing and collecting payments from customers who owe money to a business.

• It involves setting credit limits for customers

• Monitoring customer payment behavior

• Chasing overdue payments

• Negotiating payment plans

• Reducing bad debt

• Ensuring cash flow

• Examples include sending reminders, making phone calls, and sending debt collection letters