Counter Sales Executive Interview Questions and Answers for Freshers

BRS stands for Banking Reconciliation System. Equity refers to the value of our equity stake in a business.

• BRS is a system used to reconcile the bank statements with the company's internal records.

• Equity represents the ownership interest in a company and is calculated by subtracting liabilities from assets.

• To help a company grow, one should focus on increasing sales, expanding market reach, improving customer satisfaction, and optimizing operational efficiency.

• For example, im...read more

Gold loans are secured loans where gold is offered as collateral, while business loans depend on credit score.

• Gold loans are backed by the value of the gold provided as collateral.

• Business loans are based on the creditworthiness of the borrower.

• Gold loans typically have lower interest rates compared to business loans.

• Business loans can be used for various purposes like expanding the business, purchasing inventory, or investing in equipment.

• Gold loans are usually shorter-term ...read more

I will listen to their concerns, empathize with them, and offer a solution to their problem.

• Listen actively to their complaints without interrupting them

• Empathize with their situation and show understanding

• Offer a solution to their problem and apologize for any inconvenience caused

• Remain calm and professional throughout the interaction

• If necessary, involve a supervisor or manager to resolve the issue

Sales involves the process of identifying, attracting, and converting potential customers into actual buyers.

• Sales is about building relationships with customers

• Understanding customer needs and providing solutions

• Negotiating and closing deals

• Following up with customers for repeat business

• Meeting sales targets set by the company