Client Servicing/Key Account Manager

Client Servicing/Key Account Manager Interview Questions and Answers

Updated 12 Jun 2021
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Q1. How to growth business with a Dealer on a regular basis

Ans.

Regular communication, understanding dealer's needs, providing value-added services, and incentivizing growth.

  • Regularly communicate with the dealer to understand their needs and challenges.

  • Provide value-added services such as training, marketing support, and after-sales service.

  • Incentivize growth by offering discounts, rebates, or other rewards for meeting sales targets.

  • Collaborate with the dealer to develop joint business plans and set achievable goals.

  • Monitor performance re...read more

Q2. How would you win deals when customer has limited budgets

Ans.

To win deals with limited budgets, focus on value proposition, negotiate pricing, and offer flexible payment options.

  • Highlight the unique value proposition of the product/service

  • Negotiate pricing to fit within the customer's budget

  • Offer flexible payment options such as installment plans or deferred payments

  • Provide case studies or testimonials to demonstrate the ROI of the product/service

  • Explore potential upsell opportunities in the future

  • Consider bundling products/services to...read more

Q3. What are offerings at CTRL S?

Ans.

CTRL S offers data center and cloud services for businesses.

  • Data center services including colocation, managed hosting, and disaster recovery

  • Cloud services including public, private, and hybrid cloud solutions

  • Network services including internet connectivity and MPLS VPN

  • Security services including firewall and DDoS protection

  • Managed services including server management and monitoring

  • Examples of clients include IBM, Dell, and HP

Q4. How many types of body systems ?

Ans.

There are 11 major body systems in the human body.

  • The 11 major body systems are: circulatory, respiratory, digestive, nervous, endocrine, immune, urinary, integumentary, skeletal, muscular, and reproductive.

  • Each system has a specific function and works together with other systems to maintain homeostasis.

  • For example, the circulatory system transports oxygen and nutrients to cells while removing waste products.

  • The respiratory system brings in oxygen and expels carbon dioxide.

  • Th...read more

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Q5. Do you have two wheeler?

Ans.

Yes, I do have a two wheeler.

  • I own a motorbike which I use for commuting to work.

  • Having a two wheeler helps me to be punctual and reach clients on time.

  • I ensure that my two wheeler is well-maintained and serviced regularly.

Q6. What is pharmacodynamic ?

Ans.

Pharmacodynamics is the study of how drugs affect the body and how the body responds to drugs.

  • It involves the study of drug-receptor interactions, drug efficacy, and toxicity.

  • Pharmacodynamics helps in understanding the mechanism of action of drugs and their effects on the body.

  • It also helps in determining the optimal dose of a drug and predicting its therapeutic and adverse effects.

  • Examples include the study of how opioids relieve pain by binding to specific receptors in the ...read more

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Q7. Whai is cell ?

Ans.

Cell is the basic unit of life that makes up all living organisms.

  • Cells are responsible for carrying out all the functions necessary for life.

  • They come in different shapes and sizes depending on their function.

  • Examples of cells include red blood cells, nerve cells, and muscle cells.

  • Cells can also be classified as prokaryotic or eukaryotic.

  • Prokaryotic cells are simpler in structure and lack a nucleus, while eukaryotic cells have a nucleus and are more complex.

  • Cells can also di...read more

Q8. Whai is MR ?

Ans.

MR stands for Market Research.

  • MR is the process of gathering and analyzing information about a market, product, or service.

  • It helps companies understand their customers, competitors, and industry trends.

  • MR can be conducted through surveys, focus groups, interviews, and other methods.

  • The insights gained from MR can inform business decisions and strategies.

  • Examples of MR firms include Nielsen, Ipsos, and Kantar.

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