Call Coordinator

Call Coordinator Interview Questions and Answers

Updated 21 Dec 2022

Q1. How you reduce the call and meet the TAT if part not is not available in the market.

Ans.

We can explore alternative solutions like repairing the part or finding a substitute.

  • Explore the possibility of repairing the part instead of replacing it.

  • Look for a substitute part that can be used temporarily.

  • Check if the part can be sourced from a different supplier or location.

  • Communicate with the customer and set realistic expectations.

  • Document the issue and the steps taken to resolve it for future reference.

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