Automobile Service Advisor

Automobile Service Advisor Interview Questions and Answers

Updated 15 Jul 2024
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Q1. To replace battery which terminal should we disconnect

Ans.

Disconnect the negative terminal first to replace the battery.

  • Always disconnect the negative terminal first to prevent any short circuits or accidents.

  • After disconnecting the negative terminal, then disconnect the positive terminal.

  • When installing a new battery, connect the positive terminal first and then the negative terminal.

  • Make sure to follow the manufacturer's instructions for proper battery replacement procedure.

Q2. Vibration above 80km speed on body and steering, readon?

Ans.

Possible reasons for vibration above 80km speed on body and steering

  • Possible wheel alignment issues

  • Unbalanced tires

  • Worn out suspension components

  • Faulty wheel bearings

  • Issues with the steering system

Q3. Hoe does egr work in vehicle

Ans.

EGR (Exhaust Gas Recirculation) reduces NOx emissions by recirculating a portion of exhaust gas back into the engine.

  • EGR valve controls the flow of exhaust gas back into the engine

  • Recirculated exhaust gas reduces combustion temperature and lowers NOx emissions

  • EGR system can get clogged with carbon buildup over time

  • EGR malfunction can cause engine performance issues and increased emissions

Q4. What is automobile

Ans.

An automobile is a vehicle designed for transportation that is powered by an engine, typically with four wheels and seating for passengers.

  • Automobiles come in various types such as cars, trucks, vans, and SUVs.

  • They are used for personal transportation, commercial purposes, and emergency services.

  • Automobiles require regular maintenance and servicing to ensure optimal performance and safety.

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Q5. 5 functions of engine oil

Ans.

Engine oil functions include lubrication, cooling, cleaning, sealing, and corrosion prevention.

  • Lubrication: reduces friction between moving parts

  • Cooling: helps dissipate heat from the engine

  • Cleaning: removes dirt and debris from the engine

  • Sealing: prevents leaks and maintains compression

  • Corrosion prevention: protects engine components from rust and corrosion

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