Assistant Centre Manager
Assistant Centre Manager Interview Questions and Answers
Q1. What is the process of inbound and out bound at hub level
Inbound and outbound processes at hub level involve receiving and sending shipments efficiently.
Inbound process includes receiving shipments, checking for accuracy, sorting, and storing in designated areas.
Outbound process involves picking items from inventory, packing, labeling, and shipping to customers.
Efficient communication and coordination between different departments is crucial for smooth operations.
Utilization of technology such as barcode scanners and inventory mana...read more
Q2. How do you deal with customer tickets issues
I address customer ticket issues promptly and effectively to ensure customer satisfaction.
Acknowledge the issue and apologize for any inconvenience caused
Investigate the issue thoroughly to understand the root cause
Communicate with the customer to provide updates and resolutions
Follow up with the customer to ensure their satisfaction with the resolution
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