Advisor,telecaller Interview Questions and Answers

Key factors to know about healthcare include access, affordability, quality, and patient rights.

• Access to healthcare services and facilities

• Affordability of healthcare services and insurance

• Quality of healthcare services and medical professionals

• Patient rights and responsibilities

• Importance of preventive care and regular check-ups

• Understanding medical terminology and procedures

• Awareness of health risks and lifestyle choices

• Importance of mental health and well-being

I would remain calm and empathetic while actively listening to their concerns and finding a solution to their problem.

• Remain calm and composed

• Listen actively to their concerns

• Empathize with their situation

• Offer a solution to their problem

• Avoid taking their behavior personally

• Maintain a professional tone

• Thank them for their time and business