Accounts Receivable Caller Associate Interview Questions and Answers for Freshers

CPT stands for Current Procedural Terminology and ICD stands for International Classification of Diseases.

• CPT is a set of codes used to describe medical, surgical, and diagnostic services provided by healthcare professionals.

• ICD is a coding system used to classify and code diagnoses, symptoms, and procedures for medical billing and reporting.

• CPT codes are used to identify specific procedures or services performed, while ICD codes are used to identify specific diagnoses or con...read more

PCP stands for Primary Care Physician and is the main healthcare provider for a patient. A rendering provider is a healthcare professional who provides services to a patient under the supervision of a PCP.

• PCP is the first point of contact for a patient in the healthcare system

• PCP coordinates and manages the patient's overall healthcare

• Rendering provider is a healthcare professional who delivers specific services to a patient

• Rendering provider works under the supervision or re...read more

The W9 form is used to collect taxpayer identification information for individuals or entities who are paid by a business.

• The W9 form is used by businesses to gather information about individuals or entities they pay, such as independent contractors or freelancers.

• It collects the taxpayer identification number (TIN) of the payee, which can be their Social Security Number (SSN) or Employer Identification Number (EIN).

• The information provided on the W9 form is used by the busin...read more

EOB stands for Explanation of Benefits and denial refers to the rejection of a claim by an insurance company.

• EOB provides a detailed explanation of the services rendered, the amount billed, the amount covered by insurance, and the patient's responsibility.

• Denial occurs when an insurance company refuses to pay for a claim due to various reasons such as incorrect coding, lack of medical necessity, or missing information.

• EOB and denial are important in accounts receivable as the...read more