Voice Process Customer Care Executive Salary in Analytics & KPO in India

Likes

1. The Team Leaders & Colleagues were so good 2. Salary as committed didn't get delayed 3. Job security on top priority 4. Safe & Secure place to work, Strictly Accomplished with Government rules & regulations

Dislikes

1. The Upper management is worst (HR,Manager,Senior Manager) 2. zero work life balance employees have personal lives too they made us work extra If clients target is not met that too without OT 3. If client will ask for our lives Techm will also offer client that too like client is superior to any employee working in Techm 4. If client has so much demand then payscale should also be at that level but no its very low 5. Promotions and appraisals are once in a blue moon in this organization only if you are lucky enough 6. Asking for leaves is biggest challenge here if you ask it upper management will act like you are asking for there lives plus its so low like 21 leaves a year like seriously !? 7. HR is discriminating between process only ones who are there favs get events,brunchs ,parties & we got nothing

Likes

The first thing salary is on time Collegues are very friendly also my senior which was working morr than 1 year when i have joined

Dislikes

Sometimes if my score is not met so my team leader told you to go for offline on working hour or not provised any down time if deficiate increase 20 min so i have to login 10.20 pm , if i already inform to the Team lead before 3 months i have to attend a marrige party but end of the he denied to give any leave

Likes

Skill development training is average. Nothing is good actually.

Dislikes

... much poor and also here has LOP issues. It is not recoverable in maximum cases. I like to do extra work but they are not ready to pay the basic salary which is fixed. In maximum time higher department is not supportive. And in last 2 months I did work from 5 AM to 3 AM, only 2 hours were my rest time in a day. Because they gave huge works which was not my work, senior employees gave their work to juniors through WhatsApp app or G-meet or G-drive link, because they didn't want to keep any prove. And there is no email system for work from home employees. First time it was , but after few months it was gone. Very rude behaviour and high politics.

Likes

Company always pay salary on time. And the environment is also good.

Dislikes

Partiality between both genders (Male and Female) like. The security guard allows to enter in the company with sleepers/loar for girls but if boy wearing slippers/loar in any condition guard newer allows him. So I don't like this thing of he company it feels like the company rules aare different for both.