Virtual Customer Support Associate Salary in Lucknow

Likes

1. Salary in time.

Dislikes

1. Work life balance - Pathetic 2. Promotion - Don't even expect 3. Leadership - Rubbish (Only few Managers are good, but from Ops Manager none are good) 4. Even if you have leave balance you can't take it whenever you wish 5. Leave blockout for few weeks during sale(and sale in Amazon is like nearly in every month.) 6. Inhuman call flow(if it's your first job you're done) 7. Shift timings and week offs can get changed anytime 8. Pressure of doing OT. Even though that's optional thing, you'll be pressurized of doing so. The list continues...

Likes

Great salary for a fresher and they will hike salary for every six months without any delay. Get lot of benefits from the company and wonderful work culture.Mostly Manager's are friendly some 1 -3 managers are hectic. Login and logout are excellent timings No overtime work.

Dislikes

No job security and just hire for mostly 3- 6 months and end the role by saying business requirements are completed. Policies get updated or changed for every 3- 4 months and get a documented feedback for every mistake without any first warning or information before.

Likes

The work culture, support of manager, salary benefits everything is good with amazon.

Dislikes

The only thing I did not like is to make people who work well for company leave in the name of contract based job. Atleast they might consider the performance and give an opportunity to get permanent so that they can grow in career.