Test Lead Salary in Customer Success, Service & Operations Department in India (Updated 2025)

Likes

Lot of projects available to engage people. More Onsite opportunity .

Dislikes

Skills are under utilized due to project pressure. Salary is low compared to market standard and appraisal takes lot of time. Insurance policy is poor.

Likes

Good pay compared to other service based organisation.

Dislikes

After take over by Chris capital, it's more like other service based organisation. Notice period is increased from 60 days to 90 days. Management always look for cost cutting options which impacts employee leaves and annual increment.

Likes

Salary I got was good I got hybrid work

Dislikes

2 months of bench and you will be put on loss of pay from 3rd month. No WFH on bench, during LOP also you have to come to office. Bench is horrible, projects will block you for weeks and you'll be not able to give interview for other projects and after that they will release you and your bench period will be wasted. Old mnc culture still manager's are in old decade. Get as much as hike you can get, very less hike Very less projects for Hyderabad in development role

Likes

No one ask you anything. If your work on track. There are plenty of projects. So job security is favorable.

Dislikes

...is sep to oct. So if you joined after septemper you will get hike after 3 years. Salary is not up to mark. Very low in the market.

Likes

Before 2019 I felt everything ok. But, in recent times nothing to share which felt ok except If you are working you will get Salary on time.

Dislikes

Bench period seems to be dangerous. If somebody is on bench then start Looking for job in another Company. Please don't trust you will get project once released. May be its a challanging time for tech m.