Senior Technical Specialist Salary in Customer Success, Service & Operations Department in India

Likes

Somewhat job security is there. Most of the projects are long term and stable. Salary at entry time is good. Encourages employees to take up paid certification which is reimbursed.

Dislikes

No promotion/hikes for last 3 years. Management doesn't care about good performers. HR is just a myth in this company. Client and company combined try to extract every ounce of work possible from a single person.

Likes

Collaborative work environment. Global exposure to diverse projects. Ample learning opportunities. Clear career growth paths. Employee-centric benefits and policies.

Dislikes

Slow decision-making. Limited salary hikes. Bureaucratic management. Competitive pay gaps.

Likes

1. Benefits and perks 2. Compensation 3. Top leadership 4. Clear communication about vision, direction and strategy 5. Flat hierarchy

Dislikes

1. Promotions are difficult 2. Legacy tech stack, needs time to transform 3. Limited learning and development scope. 4. Office politics can be difficult to handle

Likes

It is good that, there are some different type of process with opportunities for many people and salary come on time. It is a good place to start career in MNC BPO.

Dislikes

Transport facility is not so good, also some processes are with too much work pressure and don't celebrate indian festival, not even decorate own floor. No any fun activities or benefits on special occasions. Also office politics is also there.

Likes

Very good platform for learning.. work life is balance.. No pressure from managers and giving always options to explore and provide our best without their interference.. they are always encouraged and believe in our work.

Dislikes

There is no promotion and salary hike as committed in the offer letter..