Senior Customer Support Associate Salary in Analytics & KPO in India

Likes

Skill development training is average. Nothing is good actually.

Dislikes

... much poor and also here has LOP issues. It is not recoverable in maximum cases. I like to do extra work but they are not ready to pay the basic salary which is fixed. In maximum time higher department is not supportive. And in last 2 months I did work from 5 AM to 3 AM, only 2 hours were my rest time in a day. Because they gave huge works which was not my work, senior employees gave their work to juniors through WhatsApp app or G-meet or G-drive link, because they didn't want to keep any prove. And there is no email system for work from home employees. First time it was , but after few months it was gone. Very rude behaviour and high politics.

Likes

Work life balance, Decent salary and online salary

Dislikes

Pathetic Hr , No promotions and salary hikes Higher management no responsibility

Likes

Accenture is a good company and I never had grudges against the company. Accenture gives timely pay out and good compensation as per the market standard.

Dislikes

I do not liked the management. Being associate, we have to listen to team leader guidance. Team leaders are also manipulated by their managers. Therefore, managers - some are irritating so much that they starts doing micro-managing everything such as why your cab is delayed, threatening employees who was performing well in the beginning but lately could not perform well. Luckily, I know my job well so I never gave these managers chance to intimate me like those poor people. I have seen most tenured employees quit the job due to work pressure & constant nagging by managers.