Senior Customer Service Officer
Annual salary range
₹1.8 Lakh - ₹6.3 Lakhs
Very High Confidence 
Very High Confidence means the data is based on a large number of latest salaries.
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Filter salaries bySenior Customer Service Officer Salary in India (Updated 2025)
based on 756
latest salaries
• updated:
17 Mar 2025
Select an experience to get the exact salary
Salary of majority employees
Senior Customer Service Officer Salary in India ranges between ₹1.8 Lakh to ₹6.3 Lakhs for 1 year of experience to 9 years of experience. Salary estimates are based on 756 latest salaries received from Senior...
Read More
| Company name | Avg. annual salary | Open Jobs |
|---|---|---|
Axis Bank Senior Customer Service Officer Salary
3 years exp |  | |
Mphasis Senior Customer Service Officer Salary
3 years exp | | |
 Senior Customer Service Officer Salary
3 years exp | | |
 Senior Customer Service Officer Salary
3 years exp | | |
 Senior Customer Service Officer Salary
3 years exp | | |
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| Company Name | Avg. annual salary | Open Jobs |
|---|---|---|
12 -
13
yrs
exp.
(AmbitionBox Estimate)
|
₹7.3 L/yr - ₹9.4 L/yr | |
2 -
8
yrs
exp.
(AmbitionBox Estimate)
|
₹3.6 L/yr - ₹4.6 L/yr | |
Login to view exact salary
| ||
6 -
18
yrs
exp.
(AmbitionBox Estimate)
|
₹8.2 L/yr - ₹10.5 L/yr | |
3 -
21
yrs
exp.
(AmbitionBox Estimate)
|
₹5.6 L/yr - ₹7.2 L/yr | |
15 -
18
yrs
exp.
(AmbitionBox Estimate)
|
₹3.9 L/yr - ₹4.9 L/yr | |
12 -
13
yrs
exp.
(AmbitionBox Estimate)
|
₹7.2 L/yr - ₹9.2 L/yr | |
7 -
10
yrs
exp.
(AmbitionBox Estimate)
|
₹4.7 L/yr - ₹6 L/yr | |
3 -
6
yrs
exp.
(AmbitionBox Estimate)
|
₹2.9 L/yr - ₹3.7 L/yr | |
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| ||
Latest annual salaries shared by Senior Customer Service Officers
3d ago
MLAI Digital
Senior Customer Service Officer
6 years exp.
1w ago
BankBazaar
Senior Customer Service Officer
2 years exp.
1w ago
Suryoday Small Finance Bank
Senior Customer Service Officer
7 years exp.
1w ago
Wipro
Senior Customer Service Officer
8 years exp.
1w ago
Heidelberg Cement
Senior Customer Service Officer
4 years exp.
1w ago
Poonawalla Fincorp
Senior Customer Service Officer
6 years exp.
2w ago
Utkarsh Small Finance Bank
Senior Customer Service Officer
6 years exp.
3w ago
Plada Infotech Services
Senior Customer Service Officer
3 years exp.
3w ago
Mphasis
Senior Customer Service Officer
1 year exp.
3w ago
Mphasis
Senior Customer Service Officer
4 years exp.
View all latest salaries
Senior Customer Service Officer salaries by
| Years of experience | Avg. annual salary |
|---|---|
1
year
(88
salaries)
| ₹1.4 L/yr - ₹3.8 L/yr |
2
years
(112
salaries)
| ₹1.7 L/yr - ₹4 L/yr |
Login to view exact salary
| |
3
years
(132
salaries)
| ₹1.8 L/yr - ₹5 L/yr |
4
years
(115
salaries)
| ₹1.9 L/yr - ₹5.5 L/yr |
5
years
(105
salaries)
| ₹2.1 L/yr - ₹5.3 L/yr |
View all salaries by experience
Similar Designation Salary
| Similar Designation | Avg. annual salary |
|---|---|
Customer Service Officer Salary
0 -
7
years
exp.
(6.5k salaries)
| ₹1.5 L/yr - ₹5 L/yr |
Customer Service Associate Salary
0 -
5
years
exp.
(40.2k salaries)
| ₹1.2 L/yr - ₹4.5 L/yr |
Login to view exact salary
| |
Customer Service Executive Salary
0 -
6
years
exp.
(77.9k salaries)
| ₹1.3 L/yr - ₹4.9 L/yr |
Senior Officer Salary
2 -
11
years
exp.
(48.6k salaries)
| ₹2.4 L/yr - ₹10.9 L/yr |
Customer Care Executive Salary
0 -
5
years
exp.
(59.1k salaries)
| ₹1.1 L/yr - ₹4 L/yr |
View more similar designations
Salary related reviews by similar designations like Senior Customer Service Officer
Utkarsh Small Finance Bank
Customer Service Officer
• posted on 04 Mar 2025
Likes
Here I get more job security and good salary hike and very helpful and friendly higher officials
read more- Salary - Excellent
+6 more
Dislikes
I didn't find any dislikes
ICICI Bank
Senior Executive
• posted on 18 Dec 2023
Likes
Good learning skills multiple process experience ,easy way for promotion and salary hike was gud
read more- Salary - Excellent
+6 more
Dislikes
Lot of pressure ,as a voice it's a sales process so have to built mental strength. To do the job
Mphasis
Customer Care Executive
• posted on 31 Oct 2020
Likes
Now company closed down but nice all over , salary good
- Salary - Excellent
+4 more
Dislikes
Particiality , not talk clearly , yes manager doesn't address our issues
- Skill development - Bad
+1 more
ICICI Bank
Senior Officer
• posted on 22 Oct 2023
Likes
Growth prospective, I am working in ICICI BANK as Sales officer from the last one year. It's great experience to be in sales. I have learn so mamy things from my BM. She's very supportive. With my hard work I am now shifting to operations with support of my RH and BM.
read more- Promotions - Good
Dislikes
Performance linked pay is not there. Perks & Incentives should be there to motivate and retain especially sales Team. Otherwise they'll move to other organisation which are providing incentive. Ultimately everybody is working for their personal growth, Money. And there should not be any difference between Inbound and outbound Teams. Operations team thinks that they are superior to Sales officers. They can order sales team to do whatever they want. It's been two months as My BM is on maternity leave. Now DBM is taking care of the branch. I am very much disappointed of the behaviour of my DBM towards me.
read more- Skill development - Poor
Senior Customer Service Officer Salary By Locations
| Locations | Avg. annual salary |
|---|---|
Bangalore / Bengaluru
Senior Customer Service Officer
1 -
9
years
exp.
| ₹2.1 L/yr - ₹9 L/yr |
Chennai
Senior Customer Service Officer
1 -
9
years
exp.
| ₹2.5 L/yr - ₹5.1 L/yr |
Login to view exact salary
| |
Mumbai
Senior Customer Service Officer
1 -
9
years
exp.
| ₹2 L/yr - ₹11.9 L/yr |
Pune
Senior Customer Service Officer
1 -
8
years
exp.
| ₹2 L/yr - ₹6 L/yr |
New Delhi
Senior Customer Service Officer
1 -
9
years
exp.
| ₹2 L/yr - ₹8.2 L/yr |
View More
Senior Customer Service Officer Salary By Industries
| Industries | Avg. annual salary |
|---|---|
Financial Services Senior Customer Service Officer
1 -
9
years
exp.
| ₹1.9 L/yr - ₹5.1 L/yr |
Banking Senior Customer Service Officer
1 -
9
years
exp.
| ₹1.9 L/yr - ₹5 L/yr |
Login to view exact salary
| |
IT Services & Consulting Senior Customer Service Officer
1 -
8
years
exp.
| ₹1.9 L/yr - ₹5 L/yr |
Internet Senior Customer Service Officer
1 -
9
years
exp.
| ₹2 L/yr - ₹5.1 L/yr |
Insurance Senior Customer Service Officer
1 -
8
years
exp.
| ₹2 L/yr - ₹6 L/yr |
View More
Frequently Asked Questions (FAQS) about Senior Customer Service Officer Salaries
What is the salary of a Senior Customer Service Officer in India?
The salary of a Senior Customer Service Officer in India varies based on experience, location, company & Industry.
On average, Senior Customer Service Officer salaries ranges from ₹1.8 Lakhs to ₹6.3 Lakhs per year. Top companies and specialized roles may offer higher compensation.
The average starting salary is around ₹1.8 Lakhs to ₹6.3 Lakhs per year, with the highest salary reaching ₹3.0 Lakhs to ₹7.8 Lakhs per year. Salary estimates are based on 756 salaries received from various Senior Customer Service Officers across industries.
The average starting salary is around ₹1.8 Lakhs to ₹6.3 Lakhs per year, with the highest salary reaching ₹3.0 Lakhs to ₹7.8 Lakhs per year. Salary estimates are based on 756 salaries received from various Senior Customer Service Officers across industries.
What are the top paying companies that employ Senior Customer Service Officers?
Senior Customer Service Officer Salaries at Top paying companies in India are
Salaries depend on experience, role, and location. Additional compensation may include bonuses and stock options.
| Axis Bank Senior Customer Service Officer Salary | ₹3 Lakhs to ₹7.8 Lakhs per year |
| Mphasis Senior Customer Service Officer Salary | ₹2 Lakhs to ₹6 Lakhs per year |
| CAMS Senior Customer Service Officer Salary | ₹2.9 Lakhs to ₹6 Lakhs per year |
| Reliance Retail Senior Customer Service Officer Salary | ₹2.7 Lakhs to ₹3.5 Lakhs per year |
| ICICI Bank Senior Customer Service Officer Salary | ₹2.1 Lakhs to ₹3.7 Lakhs per year |
What are the top paying cities for Senior Customer Service Officer in India?
The annual salary for Senior Customer Service Officer in India varies by location. Top paying cities for Senior Customer Service Officer are
Salary expectations for Senior Customer Service Officer may vary based on job roles, experience, and specific employer requirements.
| Senior Customer Service Officer Salary in Bangalore / Bengaluru | ₹2.1 Lakhs to ₹9.0 Lakhs per year |
| Senior Customer Service Officer Salary in Chennai | ₹2.5 Lakhs to ₹5.1 Lakhs per year |
| Senior Customer Service Officer Salary in Mumbai | ₹2.0 Lakhs to ₹11.9 Lakhs per year |
| Senior Customer Service Officer Salary in Pune | ₹2.0 Lakhs to ₹6.0 Lakhs per year |
| Senior Customer Service Officer Salary in New Delhi | ₹2.0 Lakhs to ₹8.2 Lakhs per year |
What are the top paying industries for Senior Customer Service Officer in India?
Top 5 paying Industries for Senior Customer Service Officer in India are:
| Senior Customer Service Officer Salary in Financial Services | ₹1.9 Lakhs to ₹5.1 Lakhs per year |
| Senior Customer Service Officer Salary in Banking | ₹1.9 Lakhs to ₹5.0 Lakhs per year |
| Senior Customer Service Officer Salary in IT Services & Consulting | ₹1.9 Lakhs to ₹5.0 Lakhs per year |
| Senior Customer Service Officer Salary in Internet | ₹2.0 Lakhs to ₹5.1 Lakhs per year |
| Senior Customer Service Officer Salary in Insurance | ₹2.0 Lakhs to ₹6.0 Lakhs per year |
How does experience affect salaries of a Senior Customer Service Officer in India?
Experience significantly impacts a Senior Customer Service Officer salary in India. Salaries increase with experience, as Senior Customer Service Officer take on more complex tasks, responsibilities, and leadership roles.
Senior Customer Service Officer salary at different experience level are as follows:
and so on.
| Experience | Average Salary Range |
|---|---|
| 1 year | ₹1.4 Lakhs to ₹3.8 Lakhs per year |
| 2 years | ₹1.7 Lakhs to ₹4.0 Lakhs per year |
| 3 years | ₹1.8 Lakhs to ₹5.0 Lakhs per year |
| 4 years | ₹1.9 Lakhs to ₹5.5 Lakhs per year |
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