Senior Customer Service Agent Salary in Aviation in India

Likes

I left AISATS 1st of March, till that date pandemic not started.

Dislikes

Company and seniors was very supportive, duty schedule and duty hours was good, but according to responsibility salary was average.

Likes

It is stand for bird wide flights services. Basically it's a third party company. As per my experience I learnt lot of things over there..like how to deal with international passengers specially. Overall it's a great company....I spend almost 5 months over there....

Dislikes

Salary and work environment

Likes

There are few steps I like :- 1) It gives basic trainings for 7 days which is knowledgeable. 2)Provides in between many trainings about services.

Dislikes

...ere is no changes in shifts. 2) Continuously permanent night shifts are there. 3) Salary is not enough according to work & night shifts.

Likes

...r start up of career. Teammates are supportive and the management is very worst. Can't see any growth for future no hike in salaries. They give a bonus once in a year.

Dislikes

Everything thingbisbokay apart from partiality..there is a religious politics played by higher to lower authorities and management doesn't address our issues. Anyhow the salaries are very low People working for 8to 10years are still working low pay. There is a bond of 3 years before which you cannot resign. Higher authorities underestimate and pressurized to the lower one.. that's the culture of AISATS. Now, coming to the transport very worst facilities provided by company pick-up from point.

Likes

The cab facility is very much convenient, staff can save one side expense.

Dislikes

...ion policy, staff need to serve three months notice period on the basis of LOE.. And if want to resign instant, no clearance would be given and have to pay three months amount to the company. 😒😕