Procurement Analyst Salary in Customer Success, Service & Operations Department in India (Updated 2025)

Likes

Biased managements

Dislikes

I have been working here from 2.5 years and there was no hike from past 2 years last month received hike even that is not justified. No Proper clarification for anything, Their Unified ticket tool is also not worth their team is not responding properly. They are just closing the tickets without clarifications.

Likes

Genpact as a company has great roots and culture. The working environment is great for juniors, since the managers try to provide a platform and offer help whenever needed. Genpact offers good learning opportunities by designing trainings from time to time for all it's employees. Although it is a service based company, and clients play a significant role in the workload, the managers do their best to see to it that employees don't get over burdened with work.

Dislikes

While there are many good things about Genpact, the salary structure and incremental growth structure needs to be updated to stay at par with the latest industry standards. The benefits are also not that great in comparison to other service based companies.

Likes

Salary is ok to CTC Always one or other functions will be there but if u attend the function u need extend in your working hours Trips - Food in quarterly budget is good

Dislikes

Worst management no proper HR policies, Manager is superior and no value for individual ideas and innovations. Overall ill rate 3 out of 5

Likes

Work culture at TCS was pretty good for me a lot less stressful with all facilities available inside campus.

Dislikes

Growth is slow in terms of salary and learning. Sometimes you may excellent project opportunities for growth but chances of getting such projects is very low

Likes

Learning opportunities Job Security Salary is as per Industry standards

Dislikes

Promotion/Appraisal is a rare thing even with working beyond expectations so lot of time people under appreciated