Operations Specialist Salary in Customer Success, Service & Operations Department in India

Likes

Work culture and employee benefits are good. Flexible work environment. Friendly employees and management.

Dislikes

Low salary hikes, little to no bonuses, promotional hikes are also low.

Likes

Employee benefits but specific project management interfere ln it.

Dislikes

...every steps they interfare and ruin you work balance. No promotion no Increment. Management try to reduce your salary. You can see you package will increase but reduce you in hand salary. Any time management fire you without any reason when they need to reduce FT.

Likes

It is good that, there are some different type of process with opportunities for many people and salary come on time. It is a good place to start career in MNC BPO.

Dislikes

Transport facility is not so good, also some processes are with too much work pressure and don't celebrate indian festival, not even decorate own floor. No any fun activities or benefits on special occasions. Also office politics is also there.

Likes

... repetitive work . One can manage and make a balance in personal and work stuff. Salary is good if you negotiate good at the time of joining. Later it becomes stagnant ( bonus is good )

Dislikes

Work , skill development , self growth is quite difficult as mostly old technologies are running since years . Senior monopoly. Very less scope for new comer to learn , implement new things , gives ideas and growth . Few people sitting since inception at senior level , they do not move resulting impacting your growth .

Likes

There are opportunity to learn new things I've every technical domain

Dislikes

Work culture is not at all good. 1 person is doing work of 3 person No reward/increment for the hard work A huge amount of CTC is declared as variable pay Sometime it seems that management is doing partiality