Digital Transformation Consultant Salary in BPO/KPO in India (Updated 2025)

Likes

You cannot judge WNS with only one process. They have numerous process and where pressure is more they pay you good and vice versa. WNS uses to organised may fun activity to have work balance which stop now. Now it only just place of work means you just go their work and get paid and then return home. Yes if there is pressure then you team leader will be very rude. There is inhuman pressure means in example a person can handle 2 chat with its customers but they force to handle 3 chat , yes 3 chat that chat process is insane and they have also set quality upon that. Handling 3 customers on chat and with thought you will not have any quality issues, if you have than will not receive incentives. Best of luck for WNS. IMPORTANT NOTE: WNS is just a company don't think company is your home and people there are you family.

Dislikes

It's not bad but just like other profit making company , thinks of only profit.

Likes

Good work environment ans culture. Company policies are good

Dislikes

There is a lot of politics and salary is decent but growth is slow.

Likes

I have worked here for 4 years... a very nice platform for freshers and for experienced people as wel... Work culture is superb, have a very good male female ratio which every bpo employee thinks of before joining... Work pressure is moderate, though depends on process to process. Cost cutting can be felt everywhere and you might curse the company but other way i should say it is like shelter to those who could not get job anywhere..almost every week 100s of people get recruited in a single location...

Dislikes

Increment is moderate, yearly growth is the only reason for attrition. Salary is not at par with market standard

Likes

Work life balance is good, however it will also depends on client and project. Work from home was well managed. Hybrid model should be there by coming year. Company car policy is good. Job security is not bad at all unless you are not deployed in any project for 3-4 months.

Dislikes

... difficult to get an onshore opportunity. Appraisals are average 0-12 percent. Generally people get 50-70 percent bonus (variable). Strict bell curve fitting.

Likes

Culture, learning, flexibility, work and holiday

Dislikes

Compensation, promotions, freebies/goodies, welcome kit and exit interview