Customer Support Representative Salary in Mysuru / Mysore

Likes

The salary, including incentives, rewards, recognition, and the customer handling allowance, is quite good and actually exceeds the amount stated on paper. It was a great opportunity to earn money and gain valuable experience.

Dislikes

I worked for 2 years and consistently delivered outstanding performance, but there were no internal job postings or growth opportunities provided. It feels like you're stuck in the same position indefinitely unless you actively seek favor from seniors. There’s no focus on skill development, and they terminate employees who don’t meet performance expectations, as I witnessed with one of my colleagues.

Likes

The Major Pros of Accenture is it's perks and attractive salary for which every employee crave for. Growth and learning is also captivating.

Dislikes

As I was in Customer Support, maybe due to this profile there is no work from home or hybrid culture, or any work life balance. This is totally personal comment and thought on this. Otherwise everything was good in working with Accenture.

Likes

Salary comes on time. Mostly We get leaves as per the requirement.

Dislikes

Trainer (Janvi Parmar) of CIBIL process is not professional. She plays love games with her Trainees. She mix personal and work life together. She does partiality while giving leaves to trainees.

Likes

The company consistently made timely salary payments, showing reliability and professionalism. Throughout the training period, the trainers were extremely supportive, and during the production phase, subject matter experts offered invaluable guidance. Furthermore, the provision of a fixed rotational week off helped create a well-balanced work environment.

Dislikes

The company enforces strict working hours of eight hours per day, along with a one-hour break. While the company culture is generally positive and encourages employees to work hard, the level of pressure is significant and can be quite challenging. Unfortunately, I did not receive any promotion during my time in this role, nor did any of my colleagues. This job demands a lot from its employees while offering little in return, resulting in a lack of job satisfaction.

Likes

Concentrix culture, job security, environment, concentrix is the best organization to work with!

Dislikes

Salary should be good!