Customer Service Representative Salary in Human Resources Department in India (Updated 2025)

Likes

I liked the salary structure which have clear picture, no hidden matter. Hibrid system give lot of flexibility, pick and drop fesilities is good here.

Dislikes

Job security is the main fear here. Working environment also not friendly here always like tens full environment. I didn't know about other process but for my process in Kolkata it is the setuation. However it also stringent me eventually. These nagative things also helped me to discover new. So my gratitude for wipro will be always there. It helped me to take my career to next level.

Likes

1. Salary in time.

Dislikes

1. Work life balance - Pathetic 2. Promotion - Don't even expect 3. Leadership - Rubbish (Only few Managers are good, but from Ops Manager none are good) 4. Even if you have leave balance you can't take it whenever you wish 5. Leave blockout for few weeks during sale(and sale in Amazon is like nearly in every month.) 6. Inhuman call flow(if it's your first job you're done) 7. Shift timings and week offs can get changed anytime 8. Pressure of doing OT. Even though that's optional thing, you'll be pressurized of doing so. The list continues...

Likes

They give on time salary and give good perks.

Dislikes

Ops Managers are not supportive. They pass their frustuation on TLs and same TL pass thir frustuation on executive. Even HR is also involved with Ops manager. They never behave like neutral decision.

Likes

The work culture is very peaceful and the salary is pretty fair compared to other other companies as Sutherland provides a much better package even to freshers. The best salary packages in the industry.

Dislikes

If you are hired on a contractual basis like I was there is no job security at all if the process to which you are hired is unsuccessful or if there is no more requirement for so many head counts they will just as you to go home. Maybe you will be notified a 2 days or maximum a week before that to just casually they will tell you may lose your job and they will just tell you to go home. Since they are hiring you for a contractual role you won't get any compensation or any other supports.

Likes

Salary and H.R

Dislikes

I am deeply disappointed with my manager's behavior. He demonstrates a lack of empathy and understanding, and his approach to leadership seems to lack basic respect for others. His actions have made it difficult to maintain a positive working environment, and I find his mentality and decisions to be concerning. (mrinal sadhu)