Customer Service Representative Salary in India (Updated 2025)

Likes

You can expect your salary before the date. Supportive trainers and all other seniors.

Dislikes

Switching between shifts without any prior notice or notification and change in Lobs was very irritating and unbearable.

Likes

The job criteria and the salary matches the exact. You got the opportunity of promotion by filling the igps after the 6 months working period. It's literally very impressive work environment. People there is supportive also.

Dislikes

The work life balance if someone expressed there medical concern is high even with the proper documents and doctor consult. They are not listening to it they thought the person infront created the drama for the leaves. Specially in the case of women when she asking suffering from cramps and unable to sit then why the team leader is forcing to hit the tarket and have to sit on the floor not understand much.

Likes

They give on time salary and give good perks.

Dislikes

Ops Managers are not supportive. They pass their frustuation on TLs and same TL pass thir frustuation on executive. Even HR is also involved with Ops manager. They never behave like neutral decision.

Likes

TCS is very good organization. A salary increase makes you happy once in year but a healthy culture keep you happy every day.

Dislikes

Not maintain floor culture and management politics. Because of this reason dedicated employee resigned.

Likes

1. Salary in time.

Dislikes

1. Work life balance - Pathetic 2. Promotion - Don't even expect 3. Leadership - Rubbish (Only few Managers are good, but from Ops Manager none are good) 4. Even if you have leave balance you can't take it whenever you wish 5. Leave blockout for few weeks during sale(and sale in Amazon is like nearly in every month.) 6. Inhuman call flow(if it's your first job you're done) 7. Shift timings and week offs can get changed anytime 8. Pressure of doing OT. Even though that's optional thing, you'll be pressurized of doing so. The list continues...