Customer Service Manager Salary in BFSI, Investments & Trading Department in India

Likes

Salary is on time Holidays are flexible Co workers are nice Portfolio provided is nice

Dislikes

The seniors are not helpful at all They dont want to take risk No learning factor No training is done Since day 1 PIP dhamki is given

Likes

Dynamic work environment Opportunities for growth and development Comprehensive training programs Competitive salary and benefits Diverse and inclusive workplace culture .Innovative products and services Strong brand reputation and stability Employee engagement initiatives Collaborative team environment Opportunities for community involvement and CSR activities

Dislikes

High performance expectations Long working hours Intense competition in the banking sector Regulatory compliance requirements Continuous learning and upskilling needs

Likes

...ed us and made us resign and then did not even give us relief, we felt very bad. Despite the salary being very low (21500), we worked honestly for 8 years in Mahindra company. A staff in another company earns this much salary

Dislikes

The company to which the employee gave 8 years of his life, harassed the employee and made him resign from the job, after which I was asked for early relieving, then even after I mailed for early relieving, I was not given early relieving,If I want, I can seek relief through court case because I have the recording which was spoken by the company's HR and Deepak sir (Business Head).

Likes

I only liked the salary package that was around 31k in hand

Dislikes

There are so much things that i disliked and my experience was very TERRIBLE due to this. SO FIRST THING FIRST They do not have enough process trainers When we were in the training period, We mostly only being trained for 1,2 hrs and for rest of the hours The training rooms were not available, Think about it trs are not available how will you be training your candidates, Second Is About the HR's in this company So, the HR team is very rude, and they always carry a rude, arrogant face, (Not all) some are very good professional but possibility of that is 3/10 Specially the female staff they're always in a attitude and this is the experience of every candidate, The people who were giving interview with me, we've to roam around their to their just because of their bad management, HR they themselves do not know who do what and to whom we should send the candidate WE WERE LITTERALLY PRAYING TO GOD that plss let us go to from this interview building Third reason is THE PROCESS TRAINERS AS I TOLD they do not have enough process trainer so what they do is they hire a trainer from different processes and adjust them to a different processes the trainers themselves do not know about the process and they are learning from old trainers meanwhile our training, How can you EXPECT the candidate to get PASS in the last ACCRED VERY DISAPPOINTED FOURTH THING i would say is THEY DO NOT HAVE ENOUGH SYSTEMS SO THAT THE TRAINEES CAN NAVIGATE THE TOOLS

Likes

Loan process and software is fast and secured, culture is quit good, work satisfaction is also good,salary is on time.

Dislikes

Company policies is good but Managers not implemented well some of managers is comes from other microfinances and they implemented other company policies here these very crucial problem and that cause Company hiring rate is very high(जिस कंपनी में hiring ज्यादा है वहा कुछ तो गडबड है 😁)