Customer Service Executive Salary in Alappuzha

Likes

I liked this work because I don't have to work for anyone, here the work is mine and the field is mine as well where everybody calls me Sir and Madam and doing the work depends on oneself, away from work,

Dislikes

Here the incentive is less and the salary is also less and the timing is also 6-45 in the morning and in the evening it is 7 to 8

Likes

I am extremely satisfied with the working environment and appreciate the timely payment of salary and incentives.

Dislikes

Our company environment is excellent, but our Area Manager's abusive language and sales driven approach compromise our well-being and role clarity. As Customer Service Executives, we're expected to focus on sales 90%, conflicting with our core responsibilities. We need support to address these issues and align our roles with customer service goals

Likes

...perience in CNX . I learnt some many food Things in CNX . Good Working Culture. Salary Is Okey around 14k which is for freshers Fine. Job Security 💯 No doubt about it

Dislikes

Food need to improve in our location BBSR. Office Colleague Do have Manners Don't have sufficient parking area

Likes

Safe environment for night shifts, best company ever for freshers, managers are easily approachable even the vice president sir, is exceptional when it comes to help the advisor going out of the box, Best company ever for freshers, will get a good salary in international process and good working experience

Dislikes

Policies such as lwp that can kill the whole incentives, attendence bonus of 5k, retention bonus of 9k and salary for those days.

Likes

1. The Team Leaders & Colleagues were so good 2. Salary as committed didn't get delayed 3. Job security on top priority 4. Safe & Secure place to work, Strictly Accomplished with Government rules & regulations

Dislikes

1. The Upper management is worst (HR,Manager,Senior Manager) 2. zero work life balance employees have personal lives too they made us work extra If clients target is not met that too without OT 3. If client will ask for our lives Techm will also offer client that too like client is superior to any employee working in Techm 4. If client has so much demand then payscale should also be at that level but no its very low 5. Promotions and appraisals are once in a blue moon in this organization only if you are lucky enough 6. Asking for leaves is biggest challenge here if you ask it upper management will act like you are asking for there lives plus its so low like 21 leaves a year like seriously !? 7. HR is discriminating between process only ones who are there favs get events,brunchs ,parties & we got nothing