Customer Care Associate Salary in Surat

Likes

Initially facilities were good enough, bonuses, management was kind enought to like the company. Nowadays, we can’t say the same.

Dislikes

The management is so toxic, whole lot of politician personalities. Now, no perks, no bonus, no promotion, no growth and day to day reduction in basic facilities in the name of cost cutting.

Likes

Advisor friendly environment . Management is always there for you and a wide open door for lots of opportunities by applying IJPs( internal job posting). GO AHEAD

Dislikes

Salary structure should get better for future refences.

Likes

...agers are very helpful understanding always expect one female Assistant manager. Salary always we get on time . Extra income option is also there. Moreover I had spent a unforgettable days out there. ❤️❤️

Dislikes

Nothing is there in this company which I didn't like but Some TLs like Anjul , so so are not eligible to be a part of management. Some TLs in startek are biased about some perticular agent & take advantage of there position & give job threat . Anjul , Adarsh they should be removed from startek .

Likes

Ontime salary, emergency preference from your TL, premium working station, helpful colleagues.

Dislikes

The company has lot of policies for it's client but when it comes to their employees they bare care about them, everytime we hear this candidate got ZTP this candidate got terminated. Clients and the organization itself do not care as they know very well if one employee leaves automatically someone else will automatically com in his/her place as there are thousands of employees working for this company. There is pressure regarding the performance as well.

Likes

The company consistently made timely salary payments, showing reliability and professionalism. Throughout the training period, the trainers were extremely supportive, and during the production phase, subject matter experts offered invaluable guidance. Furthermore, the provision of a fixed rotational week off helped create a well-balanced work environment.

Dislikes

The company enforces strict working hours of eight hours per day, along with a one-hour break. While the company culture is generally positive and encourages employees to work hard, the level of pressure is significant and can be quite challenging. Unfortunately, I did not receive any promotion during my time in this role, nor did any of my colleagues. This job demands a lot from its employees while offering little in return, resulting in a lack of job satisfaction.