BPO Associate Salary in Customer Success, Service & Operations Department in India (Updated 2025)

Likes

Salary and Job security

Dislikes

Work culture is pathetic. I was associated with Meta as a project leading training and there is no strong leadership setting expectation with the client about their approach with our teams.

Likes

Org is Serious about quality of client delivery. Salary and hikes are better than peers. Promotions based on work

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The culture has diluted over last 15 years. Its not the Accenture that it was 15 years back.. HR has no say now and its all senior management driven

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Work-life balance (Although it depends on project to project) Good work culture and friendly team.

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1. Salary 2. Scope to learn and apply it in project. CTS provides access to Udemy where we can enroll into courses as much as we want, but our team faced lack of opportunities to apply them in project.

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...rship skills and bond with colleagues.Would like to add that working hours is 7.5hours but in many process they ask for OT they do pay additional but it's very conservative

Dislikes

Work life balance need to encourage flexible working hours,provide resources for employee well being and recognise the importance of personal time also there are no sat-sun week offs no medi claim

Likes

Salary, Colleages, TL and the process (Amazon Na)

Dislikes

Alot of politics , favouritism, after good stack ranking no appresal, Management and last but not the least stupid people with no knowledge are getting hike and good people with skills and knowledge regarding job are leaving the company. Tp is really a reputed company with such a good process but due to the politics the people this process gunna shut down one day .. and it's gunna lead a huge impact in employee.