Associate Customer Support Engineer Salary in Mumbai

Likes

I work in a customer service department and it's a chat process. In my process, we can do work from home if can't come to the office due to any reason or in any emergency. I will say there is flexibility in my process.

Dislikes

The salary isn't good. They tell you a particular amount, your in-hand salary, but that's not true. The variable amount is included there, and in hand, the salary is less than you were told. Now, you have to meet targets to earn your money. Let's assume you complete your targets, then there will be a test every month; if you fail that, forget the money which they are giving you as an incentive.

Likes

Work culture ,management and company policies are very good and whole team is so supportive .

Dislikes

Salary hike .

Likes

customer service job is very intrested for me why because to improve our skills

Dislikes

compensation is decent, also there is on-job training for frshers

Likes

The spirit of my coworkers were good.

Dislikes

.... On a personal note this was the second time I was fired from the same company. However I would like to mention that the company provided severence package. For 2 and a half months and also I was able to cash in my leave balance.