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Yum!

4.1
based on 280 Reviews

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Company Overview
Associated Companies
Company Locations
Working at Yum!
Company Summary
Yum! Brands operates a vast network of restaurants globally, focusing on food service efficiency and franchise growth across leading brands.
Overall Rating
4.1/5
based on 280 reviews

5% above
industry average

Highly rated for 
Company culture, Job security, Work-life balance
Work Policy

Hybrid
64% employees reported

Monday to Friday
44% employees reported

Flexible timing
79% employees reported

Within city
39% employees reported
View detailed work policy
Top Employees Benefits
Health insurance
28 employees reported
Job/Soft skill training
24 employees reported
Free meal
12 employees reported
Professional degree assistance
10 employees reported
View all benefits
About Yum!
Founded in1997 (28 yrs old)
India Employee Count501-1k
Global Employee Count5k-10k
HeadquartersColonel Sanders Lane, Louisville, United States (USA)
Office Locations
--
Websiteyum.com
Primary Industry
Other Industries
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Yum! Brands, Inc., based in Louisville, Kentucky, has over 49,000 restaurants in more than 145 countries and territories primarily operating the company’s restaurant brands – KFC, Pizza Hut and Taco Bell – global leaders of the chicken, pizza and Mexican-style food categories. Worldwide, the Yum! Brands system opens over eight new restaurants per day on average, making it a leader in global retail development. In 2018, Yum! Brands was named to the Dow Jones Sustainability North America Index and ranked among the top 100 Best Corporate Citizens by Corporate Responsibility Magazine. In 2019, Yum! Brands was named to the Bloomberg Gender-Equality Index for the second consecutive year.
Since our spin-off from PepsiCo in 1997, we’ve become a truly global company led by over 2,000 world-class franchisees. In 2016, we successfully spun off our China business as an independent, publicly traded company and announced our Recipe for Growth, our multi-year growth strategy to become more focused, more franchised and more efficient.
Our Recipe for Growth strategy includes four growth drivers and is the foundation on which our sustainable, long-term results are built. These drivers will allow us to keep our promises to serve delicious food, make our food accessible to customers, give employees a place to grow and make a difference, offer opportunities for franchisees and deliver strong returns and long-term value. These growth capabilities are the key drivers of same-store sales and net-new unit growth and serve as our guiding principles in all business decisions.
Mission: To Build the Defining Global Company that Feeds the World.
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Yum! Ratings
based on 280 reviews
Overall Rating
4.1/5
How AmbitionBox ratings work?
5
182
4
59
3
18
2
9
1
12
Category Ratings
4.1
Company culture
4.0
Job security
4.0
Work-life balance
3.9
Salary
3.7
Skill development
3.6
Work satisfaction
3.5
Promotions
Yum! is rated 4.1 out of 5 stars on AmbitionBox, based on 280 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Yum!
based on 249 reviews
4.0
Rated by 39 Women
Rated 4.1 for Company culture and 4.0 for Work-life balance
4.2
Rated by 210 Men
Rated 4.2 for Company culture and 4.1 for Work-life balance
Work Policy at Yum!
based on 25 reviews in last 6 months
Hybrid
64%
Permanent work from home
20%
Work from office
16%
Yum! Reviews
Top mentions in Yum! Reviews
+ 5 more
Compare Yum! with Similar Companies
![]() | ![]() Change Company | ![]() Change Company | ![]() Change Company | |
---|---|---|---|---|
Overall Rating | 4.1/5 based on 280 reviews | 3.3/5 based on 3.6k reviews | 4.2/5 based on 1.3k reviews | 4.0/5 based on 1.3k reviews |
Highly Rated for | Company culture Work-life balance Job security | ![]() No highly rated category | Skill development Job security Company culture | Skill development Job security Company culture |
Critically Rated for | ![]() No critically rated category | Job security Promotions Work satisfaction | ![]() No critically rated category | ![]() No critically rated category |
Primary Work Policy | Hybrid 64% employees reported | Work from office 65% employees reported | Work from office 71% employees reported | Work from office 87% employees reported |
Rating by Women Employees | 4.0 Good rated by 39 women | 3.2 Average rated by 353 women | 3.8 Good rated by 222 women | 3.8 Good rated by 261 women |
Rating by Men Employees | 4.2 Good rated by 210 men | 3.2 Average rated by 3k men | 4.2 Good rated by 958 men | 4.1 Good rated by 894 men |
Job security | 4.0 Good | 2.6 Poor | 4.1 Good | 4.0 Good |
View more
Yum! Salaries
Yum! salaries have received with an average score of 3.9 out of 5 by 280 employees.
Restaurant General Manager
(40 salaries)
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₹4 L/yr - ₹8.7 L/yr
Shift Manager
(35 salaries)
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₹1.6 L/yr - ₹3.5 L/yr
Data Engineer
(27 salaries)
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₹7.5 L/yr - ₹24.5 L/yr
Assistant Restaurant Manager
(18 salaries)
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₹3 L/yr - ₹4.6 L/yr
Senior Data Scientist
(13 salaries)
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₹15.4 L/yr - ₹19 L/yr
Lead Data Engineer
(11 salaries)
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₹21 L/yr - ₹26.3 L/yr
Deputy Manager
(11 salaries)
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₹8.9 L/yr - ₹19.5 L/yr
Senior Software Engineer
(9 salaries)
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₹15.8 L/yr - ₹24 L/yr
HR Manager
(9 salaries)
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₹20 L/yr - ₹25.5 L/yr
Program Manager
(8 salaries)
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₹17 L/yr - ₹22.2 L/yr
Yum! Jobs
Popular Designations Yum! Hires for
Business Partner
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Data Scientist
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Associate Manager
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Current Openings
Yum! News
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Devyani International to acquire majority stake in 'Biryani by Kilo'
- Devyani International Ltd (DIL) will acquire a majority stake in Sky Gate Hospitality, which operates 'Biryani by Kilo'.
- The acquisition price and number of shares were not disclosed.
- DIL is a fast-growing QSR chain operator and the largest franchisee for Yum Brands in India.
- As of December 31, 2024, DIL had over 900 KFC stores and over 580 Pizza Hut stores in India, Nepal, and Nigeria.
HinduBusinessLine | 22 Apr, 2025

More KFC, Taco Bell, and Pizza Hut locations will get AI-powered drive-thru ordering
- Yum! Brands is rolling out an AI chatbot for drive-thru ordering at 500 Taco Bell, Pizza Hut, and KFC locations.
- The AI chatbot, developed in partnership with Nvidia, aims to provide a more natural and seamless ordering experience.
- Wendy's and McDonald's have also shown interest in implementing AI-driven drive-thru ordering systems.
- Customers have the option to order ahead using the mobile app to avoid potential errors from AI-driven ordering systems.
Mashable | 23 Mar, 2025

In Taco Bell’s Drive-Thru, AI Might Be Taking Your Order Soon
- Yum! Brands has partnered with NVIDIA to introduce artificial intelligence (AI) into its fast-food operations.
- The initiative aims to enhance efficiency and personalize customer experiences at drive-thrus and call centers.
- NVIDIA's AI voice agents can process complex orders and suggest add-ons, while computer vision technology helps analyze drive-thru traffic and improve speed.
- Yum! plans to have AI-powered systems in 500 restaurants by the second quarter of 2025.
Eweek | 21 Mar, 2025

Nvidia partnership to expand AI use in KFC, Pizza Hut, and Taco Bell restaurants
- Nvidia and Yum! Brands, owner of Taco Bell, KFC, and Pizza Hut, have partnered to accelerate AI adoption in restaurants.
- The strategic partnership aims to deploy multiple AI solutions in 500 restaurants, starting in the second quarter of 2025.
- The AI technology will be used for voice ordering, drive-thru traffic analysis, and generating customized recommendations for managers.
- Yum's AI agents will also handle phone orders in call centers during peak times.
TechSpot | 19 Mar, 2025

Nvidia's partnership with Taco Bell means AI could soon do more than take your drive-thru order
- Nvidia and Taco Bell have partnered to use AI for drive-thru orders.
- Yum! Brands plans to roll out voice ordering to about 500 restaurants starting next quarter.
- AI could suggest menu items based on the number of cars waiting in the drive-thru, improving speed of service.
- Improvement in voice AI's accuracy is essential to ensure a successful experience for customers and team members.
Insider | 19 Mar, 2025
AI on the Menu: Yum! Brands and NVIDIA Partner to Accelerate Restaurant Industry Innovation
- Yum! Brands has partnered with NVIDIA to introduce AI-powered agents in select Pizza Hut and Taco Bell locations.
- The partnership aims to deploy multiple AI solutions in 500 restaurants this year using NVIDIA technology.
- Yum! Brands operates over 61,000 restaurants globally and is known for its digital convenience and iconic brands.
- The collaboration with NVIDIA will enable Yum! to build smarter AI engines, optimize operations, and deliver better experiences to customers and team members.
Nvidia | 19 Mar, 2025

Here Are the New Menu Items Coming to Taco Bell in 2025 — And Other Updates From Its Latest Live Más LIVE Event
- Taco Bell revealed its 2025 vision at the Live Más LIVE event, focusing on menu innovations, technology advancements, and strategic roadmap.
- Top Taco Bell executives and Yum! Brands leaders shared insights into future growth plans and customer experience commitment.
- Exciting menu items for 2025 include Quesocrisp Taco, Flamin' Hot Burrito, Grilled Cheese Burrito, and Toasted Cheddar Street Chalupa.
- Other forthcoming items include Steak and Queso Crunchwrap Sliders, Rolled Poblano Quesadilla, Crispy Chicken Nuggets, and Mountain Dew Baja Midnight.
- Taco Bell plans to double innovation in 2025 with the launch of R.I.N.G. The Bell to accelerate U.S. and international growth.
- By 2030, Taco Bell aims to increase annual average unit volumes, expand global footprint, and enter new countries like France and South Africa.
- The brand is focusing on tech improvements like Byte by Yum! to streamline customer journey, enhance digital platforms, and drive operational efficiency.
- Taco Bell aims to make the drive-thru experience faster and more personalized, while also prioritizing sustainability and expanding digital perks for loyalty members.
- The brand's digital technology strategy aims for easy operations, customer insights, and top challenges understanding through brand and market partnerships.
- Taco Bell is committed to making 2025 'delicious and joyful' by meeting consumer preferences, particularly focusing on chicken as a key ingredient.
Entrepreneur | 11 Mar, 2025

Yum's Taco Bell shows off AI tool for fast food managers
- Yum! Brands and Taco Bell showcase their 'Byte by Yum' artificial intelligence-powered tools for restaurant managers.
- AI is being used for labor and inventory management in Taco Bell locations.
- Approximately 500 Taco Bell US locations have AI voice technology for drive-through orders.
- Yum's in-house software suite could potentially be sold outside the Yum ecosystem.
Itnews | 7 Mar, 2025

Fast Food Chains Step Up AI Adoption Despite Early Missteps
- Fast food chains like McDonald’s, Yum! Brands, and Wendy’s are increasingly adopting artificial intelligence (AI) and automation to boost efficiency and customer experience.
- McDonald’s CEO highlighted AI adoption as a significant trend for the quick service restaurant industry, focusing on improving customer and crew experiences.
- 42% of restaurant operators and financiers believe AI and automation will have the biggest impact on the industry by 2025, second only to lower interest rates.
- McDonald’s is implementing AI in drive-throughs, kitchen equipment connectivity, and exploring tools like computer vision and virtual managers for improved operations.
- Early missteps in AI implementation by fast food chains like McDonald’s, Domino’s, and Wendy’s have led to improvements and learnings for future deployments.
- Yum! Brands introduced 'Byte by Yum!' - an AI-driven platform to optimize operations and enhance overall dining experiences across KFC, Taco Bell, and Pizza Hut locations globally.
- Wendy’s expanding FreshAI drive-thru ordering system and implementing AI-powered solutions to increase customer spending, labor efficiency, and restaurant margins.
- Industry experts see AI as crucial for QSRs to streamline operations, address labor challenges, improve forecasting, optimize supply chain tracking, enhance food safety, and reduce waste.
- AI adoption in fast food industry aims to drive top-line growth, enhance customer experiences, and eventually develop personalized services similar to virtual personal assistants.
- Despite early setbacks, fast food chains continue to embrace AI technologies to transform their operations and provide better services to customers.
Pymnts | 6 Mar, 2025

The major companies which have relocated to Texas, from Tesla to Chevron
- A number of major companies have relocated their headquarters to Texas, including Tesla and Chevron, since 2020, citing reasons such as a good regulatory environment and lower cost of living.
- Texas has become a hotspot for corporate operations, with 200 companies moving their HQs to the state, drawing firms from states like California.
- Governor Greg Abbott attributes the influx of companies to Texas to its reasonable regulatory environment, exceptional quality of life, and lower cost of operating a business.
- Companies like KFC's parent company Yum! Brands, the New York Stock Exchange, Chevron, and SpaceX have all made significant moves to Texas.
- Tesla, led by Elon Musk, was the first to move its headquarters from Silicon Valley to Austin, Texas, in 2021 due to housing affordability constraints.
- Chevron relocated its headquarters from San Ramon, California, to Houston to facilitate better collaboration and engagement within the company.
- Companies like SpaceX and Oracle have also made significant shifts to Texas, with SpaceX moving to Starbase, Texas, and Oracle relocating its corporate HQ from Silicon Valley to Austin.
- Charles Schwab, McKesson, CBRE, and AECOM are among the other major firms that have moved their headquarters to Texas in recent years, attracted by the state's business-friendly environment.
- The trend of companies relocating to Texas has been driven by factors such as the state's talent magnetism, lower operating costs, and the flexibility offered to employees.
- Overall, Texas has seen a significant uptick in corporate relocations, with companies finding the state to be an appealing destination for their business operations.
Insider | 28 Feb, 2025
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Yum! Subsidiaries
KFC
4.1
• 1.3k reviews
Pizza Hut
3.9
• 851 reviews
Taco Bell
4.2
• 257 reviews
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Yum! Offices
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Yum! FAQs
When was Yum! founded?
Yum! was founded in 1997. The company has been operating for 28 years primarily in the Hospitality sector.
Where is the Yum! headquarters located?
Yum! is headquartered in Colonel Sanders Lane, Louisville.
How many employees does Yum! have in India?
Yum! currently has more than 800+ employees in India. Food, Beverage & Hospitality department appears to have the highest employee count in Yum! based on the number of reviews submitted on AmbitionBox.
Does Yum! have good work-life balance?
Yum! has a work-life balance rating of 4.0 out of 5 based on 200+ employee reviews on AmbitionBox. 86% employees rated Yum! 4 or above on work-life balance. This rating reflects the company's efforts to help employees maintain a healthy balance between their personal and professional lives. We encourage you to read Yum! work-life balance reviews for more details
Is Yum! good for career growth?
Career growth at Yum! is rated fairly well, with a promotions and appraisal rating of 3.5. 86% employees rated Yum! 4 or above, while 14% employees rated it 3 or below on promotions/appraisal. Though the sentiment is mixed for career growth, majority employees have rated it positively. We recommend reading Yum! promotions/appraisals reviews for more detailed insights.
What are the pros of working in Yum!?
Working at Yum! offers several advantages that make it an appealing place for employees. The company is highly rated for company culture, job security and work life balance, based on 200+ employee reviews on AmbitionBox.
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