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Starbucks
4.1
based on 284 Reviews
Video summary
Company Overview
Company Locations
Working at Starbucks
Company Summary
Starbucks operates in the coffeehouse industry, providing premium coffee, teas, and pastries while fostering community connections and responsible business practices.
Overall Rating
4.1/5
based on 284 reviews
5% above
industry average
Highly rated for
Job security, Company culture, Work-life balance
Critically rated for
Promotions
Work Policy
Work from office
87% employees reported
Rotational Shift
58% employees reported
Flexible timing
76% employees reported
No travel
47% employees reported
View detailed work policy
Top Employees Benefits
Free meal
28 employees reported
Job/Soft skill training
24 employees reported
Health insurance
22 employees reported
Professional degree assistance
14 employees reported
View all benefits
About Starbucks
Founded in1971 (54 yrs old)
India Employee Count1k-5k
Global Employee Count1 Lakh+
HeadquartersSeattle, Washington, US
Office Locations
--
Websitestarbucks.com
Primary Industry
Other Industries
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View in video summary
Every day, we go to work hoping to do two things: share great coffee with our friends and help make the world a little better. It was true when the first Starbucks opened in 1971, and it’s just as true today. Back then, the company was a single store in Seattle’s historic Pike Place Market. From just a narrow storefront, Starbucks offered some of the world’s finest fresh-roasted whole bean coffees. The name, inspired by Moby Dick, evoked the romance of the high seas and the seafaring tradition of the early coffee traders.
In 1981, Howard Schultz (Starbucks chairman and chief executive officer) had first walked into a Starbucks store. From his first cup of Sumatra, Howard was drawn into Starbucks and joined a year later. In 1983, Howard traveled to Italy and became captivated with Italian coffee bars and the romance of the coffee experience. He had the vision to bring the Italian coffeehouse tradition back to the United States. A place for conversation and a sense of community. A third place between work and home. He left Starbucks for a short period of time to start his own Il Giornale coffeehouses and returned in August 1987 to purchase Starbucks with the help of local investors.
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We’re not just passionate purveyors of coffee, but everything else that goes with a full and rewarding coffeehouse experience. We also offer a selection of premium teas, fine pastries and other delectable treats to please the taste buds. And the music you hear in store is chosen for its artistry and appeal. It’s not unusual to see people coming to Starbucks to chat, meet up, or even work. We’re a neighborhood gathering place, a part of the daily routine – and we couldn’t be happier about it. Get to know us and you’ll see: we are so much more than what we brew. We make sure everything we do is through the lens of humanity – from our commitment to the highest quality coffee in the world to the way we engage with our customers and communities to do business responsibly.
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Starbucks Ratings
based on 284 reviews
Overall Rating
4.1/5
How AmbitionBox ratings work?
5
177
4
48
3
27
2
15
1
17
Category Ratings
4.2
Job security
4.1
Company culture
4.0
Work-life balance
4.0
Skill development
3.9
Work satisfaction
3.7
Salary
3.3
Promotions
Starbucks is rated 4.1 out of 5 stars on AmbitionBox, based on 284 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Starbucks
based on 259 reviews
4.0
Rated by 57 Women
Rated 4.0 for Job security and 4.0 for Skill development
4.2
Rated by 202 Men
Rated 4.3 for Job security and 4.2 for Company culture
Work Policy at Starbucks
based on 43 reviews in last 6 months
Work from office
87%
Hybrid
11%
Permanent work from home
2%
Starbucks Reviews
Top mentions in Starbucks Reviews
+ 5 more
Compare Starbucks with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 4.1/5 based on 284 reviews | 3.3/5 based on 3.6k reviews | 3.5/5 based on 2k reviews | 4.2/5 based on 1.3k reviews |
Highly Rated for | Job security Company culture Skill development | No highly rated category | No highly rated category | Skill development Job security Company culture |
Critically Rated for | Promotions | Job security Promotions Work satisfaction | Promotions Work-life balance Work satisfaction | No critically rated category |
Primary Work Policy | Work from office 87% employees reported | Work from office 64% employees reported | Work from office 87% employees reported | Work from office 72% employees reported |
Rating by Women Employees | 4.0 Good rated by 57 women | 3.2 Average rated by 351 women | 3.3 Average rated by 378 women | 3.9 Good rated by 212 women |
Rating by Men Employees | 4.2 Good rated by 202 men | 3.2 Average rated by 2.9k men | 3.5 Good rated by 1.5k men | 4.2 Good rated by 936 men |
Job security | 4.2 Good | 2.6 Poor | 3.3 Average | 4.1 Good |
View more
Starbucks Salaries
Starbucks salaries have received with an average score of 3.7 out of 5 by 284 employees.
Shift Supervisor
(184 salaries)
Unlock
₹1.8 L/yr - ₹5 L/yr
Store Manager
(110 salaries)
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₹4.2 L/yr - ₹10 L/yr
Barista Trainer
(91 salaries)
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₹1.1 L/yr - ₹4 L/yr
Shift Manager
(84 salaries)
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₹2.1 L/yr - ₹4.6 L/yr
Barista Coffee Maker
(52 salaries)
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₹1 L/yr - ₹3.4 L/yr
Assistant Store Manager
(29 salaries)
Unlock
₹3.3 L/yr - ₹5 L/yr
Supervisor
(9 salaries)
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₹2 L/yr - ₹5.1 L/yr
Leader Barista
(8 salaries)
Unlock
₹1.4 L/yr - ₹2.5 L/yr
Restaurant Manager
(6 salaries)
Unlock
₹6.2 L/yr - ₹6.7 L/yr
Barista Lead
(6 salaries)
Unlock
₹1.8 L/yr - ₹2.2 L/yr
Starbucks News
View all
How to Create a Customer-First Retail Marketing Strategy
- Most retail marketing strategies focus on products, promotions, and profit instead of customer needs, resulting in wasted ad spend and ineffective loyalty programs.
- Successful brands prioritize customer-centric strategies by understanding buyer preferences and creating personalized campaigns tailored to their needs.
- Benefits of customer-centric marketing include increased customer loyalty, higher satisfaction, personalized marketing, improved experiences, and enhanced revenue growth.
- Utilizing consumer data for strategy development involves segmentation, personalized marketing, product development, and improving customer experiences based on insights.
- Market research is essential for understanding customer needs, identifying trends, evaluating competition, and reducing risks in decision-making.
- Real-world examples from Starbucks, Zappos, and Netflix demonstrate the success of customer-centric marketing in personalized promotions, exceptional customer service, and tailored recommendations.
- Key statistics highlight the importance of personalized and community-driven strategies, seamless shopping experiences, and leveraging technology for customer engagement.
- Implementing CRM systems enhances customer relationships, and measuring success through KPIs allows businesses to optimize strategies and drive continual improvement.
- Successful implementations by industry leaders like Amazon, Nike, and Sephora showcase embracing data analytics, fostering personal relationships, innovating with technology, seeking feedback, and building communities.
- Predictions point towards customer-co-designed products, the rise of retail media networks, and the impact of privacy regulations on personalization strategies.
Inkbotdesign | 26 Mar, 2025
PWAs vs. Native Apps: Which One Wins?
- Progressive Web Apps (PWAs) and Native Apps offer distinct advantages in mobile and web development.
- PWAs run in browsers but behave like native apps, offering offline functionality and push notifications.
- PWAs are cross-platform, don't need app store approval, support offline functionality, and are discoverable for SEO.
- Native apps provide superior performance, full device integration, and a better user experience.
- PWAs are suitable for content-heavy apps, while Native Apps excel in high-performance and hardware-intensive applications.
- Popular examples of PWAs include Twitter Lite, Pinterest, and Uber.
- Popular examples of Native Apps are Instagram, Pokémon GO, and Spotify.
- Building a PWA involves choosing a framework, implementing service workers, and optimizing performance.
- Building a Native App includes selecting the platform, following app store guidelines, and optimizing for performance.
- PWAs are growing in adoption, especially for businesses focused on cost and reach, while native apps dominate performance-heavy sectors.
- Big companies like Starbucks and Forbes use PWAs for wider reach, with Google and Microsoft pushing PWA adoption.
Dev | 26 Mar, 2025
Starbucks ‘Leaning Into Coffeehouse Culture’ as ‘Sit-and-Stay’ Visits Increase
- Starbucks has seen a threefold increase in the number of customers choosing to stay and enjoy their beverages in their cafes.
- The company's effort to encourage 'sit-and-stay' visits is aimed at reversing a drop in foot traffic and dwindling sales.
- Starbucks is investing in marketing to reestablish itself as the community coffeehouse and create a desire for customers to visit.
- The company plans to bring back more comfortable seating and spaces, and provide more separation between the cafe and mobile order experience.
Pymnts | 24 Mar, 2025
How Data Analytics is Revolutionizing Customer Experience Management: Personalization and Loyalty…
- Data analytics is revolutionizing customer experience management by delivering personalized experiences that increase satisfaction and loyalty.
- Businesses use data analytics to optimize the customer journey and build data-driven customer experiences.
- Case studies from Amazon, Starbucks, Delta Air Lines, and Netflix demonstrate the successful implementation of data analytics in enhancing customer experiences.
- By leveraging data analytics, businesses can improve customer satisfaction, increase revenue, and build a stronger brand presence.
Medium | 23 Mar, 2025
My family moved from the US to Japan years ago. Living here has been filled with surprising perks, quirks, and challenges.
- Since relocating from the US to Japan with my family, I've encountered numerous cultural differences and surprises, from diverse public restrooms and strict recycling rules to the unique driving culture.
- Recycling in Japan involves sorting trash into nine categories, emphasizing meticulous disposal practices and efficient recycling adherence.
- Japan's emphasis on cleanliness is reflected in the scarcity of public trash cans and the population's diligent waste disposal habits.
- Driving in Japan often includes navigating compact Kei cars, known for their small size, fuel efficiency, and suitability for narrow roads and parking spaces.
- The cultural norm of napping in public places in Japan, such as trains and offices, contrasts with Western views on workplace productivity and rest.
- Japan's extensive vending machine culture offers a variety of food and drink options, including hot coffee, ramen, and ice cream.
- The widespread use of masks in Japan, both before and after the pandemic, reflects cultural norms surrounding hygiene and collective well-being.
- Family-friendly facilities in Japan, such as free sanitized strollers, child-size restrooms, and well-equipped baby rooms, enhance the experience for parents and young children.
- Public restrooms in Japan feature advanced technology, including bidets, heated seats, and noise-masking features, contributing to a clean and comfortable experience.
- Retail outlets like Starbucks and McDonald's in Japan offer seasonal menus with locally inspired items, providing a unique dining experience for customers.
Insider | 22 Mar, 2025
LuckHunter Prepares To Skyrocket As Whales Pick These Cryptos For A Supercharged Portfolio
- LuckHunter (LHUNT) and six other under-$1 cryptos are poised for substantial growth in March due to adoption, institutional interest, and innovative blockchain solutions.
- LuckHunter stands out with its Web3 gaming ecosystem, limited token supply, and self-sustaining economy, making it attractive for investors looking for passive income.
- Cardano (ADA) excels in research-driven blockchain development, scalability, and sustainability, making it a strong candidate for DeFi and dApp sectors with recent upgrades.
- Hedera Hashgraph (HBAR) offers fast, secure, and low-cost transactions with a hashgraph consensus, gaining traction across industries and backed by major corporations like Google and IBM.
- Stellar (XLM) focuses on efficient cross-border transactions, partnerships with global entities, and inclusion in the payment network sector, making it a promising under-$1 cryptocurrency.
- VeChain (VET) enhances supply chain transparency through blockchain and IoT integration, attracting partnerships with major companies and projected value growth.
- Polkadot (DOT) enables interoperability between blockchains, emphasizing scalability, security, and a decentralized internet, positioning it for significant price appreciation.
- Polygon (POL) enhances Ethereum's scaling solutions with layer-2 technology, attracting major brands like Disney and Starbucks, and poised for substantial growth amidst Ethereum's expansion.
- These cryptos offer a diverse range of value propositions, from gaming ecosystems to enterprise solutions, making them attractive for portfolios seeking innovation and growth potential.
- March's market momentum and institutional interest could drive these cryptos to new heights, providing opportunities for short-term gains and long-term wealth-building strategies.
Zycrypto | 20 Mar, 2025
Why Indian-Origin Executives Are Being Ousted from the Top U.S. Companies
- Indian-origin managers in top U.S. companies have been known to prioritize charisma, confidence, and effective presentation over performance.
- Examples include an Indian manager at Starbucks whose tenure saw a drop in sales and stock prices, and an Indian CEO at Boeing whose decision to outsource software led to deadly crashes.
- Despite their shortcomings, firms continue to bet on Indian managers due to factors such as the availability of diligent, lower-paid tech graduates from India's IITs and their ability to impress seniors with their hierarchy management skills.
- However, as the need for substance over charisma grows, Indian-origin managers may face a reckoning in terms of their Silicon Valley success.
Medium | 18 Mar, 2025
Laughter not laptops: cafe culture fights back against keyboard invaders
- As remote work becomes more prevalent, coffee shops are increasingly becoming a retreat for laptop-toting workers seeking a change of scenery and a wifi connection.
- Some cafe owners are pushing back against the influx of laptop users by implementing 'No laptop' policies in an effort to maintain a more tranquil environment and encourage face-to-face interactions.
- Ollie Gold, co-owner of Pophams Bakery in London, decided to restrict laptops in their cafes to ensure higher turnover and preserve the community-centric atmosphere.
- Similarly, Chris Chaplin of Milk and Bean in Newbury restricted laptop use to one hour a day and banned them on weekends to maintain a cozy cafe vibe.
- Grounded in London also introduced laptop bans during peak hours, receiving mixed reactions from customers, with some expressing understanding and others leaving due to the policy.
- While independent cafes are taking steps to limit laptop usage, major chains like Costa, Caffè Nero, and Starbucks have not followed suit, with Starbucks recently ending its open-door policy in the US and Canada.
- Despite the restrictions, some customers, like university student Ed Fisher, appreciate cafes as a workspace due to limited space at home and see them as a practical option for studying and working.
- Black Sheep Coffee maintains an open policy, welcoming customers with or without laptops, aiming to cater to diverse needs and preferences.
Guardian | 17 Mar, 2025
A jury awarded a delivery driver burned by Starbucks tea $50 million
- A California delivery driver, Michael Garcia, was awarded $50 million by a jury after suffering burns from a hot tea at Starbucks.
- Garcia filed a complaint in 2020 after a hot tea fell on his lap, causing serious burns.
- The court found Starbucks negligent and ordered them to pay the damages.
- Starbucks plans to appeal the decision, stating that they disagree with the jury's verdict.
Insider | 17 Mar, 2025
Your days of fighting people for one power outlet at Starbucks may soon be over
- Starbucks is testing a store redesign with more seats and power outlets.
- The CEO's plan is to create more comfortable and inviting cafes with expanded seating options, power outlets, and abundant food displays.
- The new store design will have clearly separated sections for in-store dining and to-go orders.
- The CEO's overall strategy includes addressing challenges like long wait times and flaws in the customer experience.
Insider | 14 Mar, 2025
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Starbucks FAQs
When was Starbucks founded?
Starbucks was founded in 1971. The company has been operating for 54 years primarily in the Hospitality sector.
Where is the Starbucks headquarters located?
Starbucks is headquartered in Seattle, Washington.
How many employees does Starbucks have in India?
Starbucks currently has more than 2,200+ employees in India. Food, Beverage & Hospitality department appears to have the highest employee count in Starbucks based on the number of reviews submitted on AmbitionBox.
Does Starbucks have good work-life balance?
Starbucks has a work-life balance rating of 4.0 out of 5 based on 200+ employee reviews on AmbitionBox. 79% employees rated Starbucks 4 or above on work-life balance. This rating reflects the company's efforts to help employees maintain a healthy balance between their personal and professional lives. We encourage you to read Starbucks work-life balance reviews for more details
Is Starbucks good for career growth?
Career growth at Starbucks is rated as moderate, with a promotions and appraisal rating of 3.3. 21% employees rated Starbucks 3 or below, while 79% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Starbucks promotions/appraisals reviews for more detailed insights.
What are the pros and cons of working in Starbucks?
Working at Starbucks comes with several advantages and disadvantages. It is highly rated for job security, company culture and skill development. However, it is poorly rated for promotions / appraisal, based on 200+ employee reviews on AmbitionBox.
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