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Observe.AI
2.6
based on 9 Reviews
Company Overview
Company Locations
Working at Observe.AI
Company Summary
Overall Rating
2.6/5
based on 9 reviews
30% below
industry average
Critically rated for
Promotions/Appraisal, Job Security, Work Satisfaction
Work Policy
Monday to Friday
100% employees reported
Flexible timing
86% employees reported
No travel
100% employees reported
Day shift
100% employees reported
View detailed work policy
About Observe.AI
Founded in2017 (8 yrs old)
India Employee Count--
Global Employee Count51-200
HeadquartersSan Francisco, California, United States (USA)
Office Locations
San Francisco
|
Websiteobserve.ai
Primary Industry
Other Industries
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Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze 100% of calls and streamline quality assurance workflows.
With Observe.AI, businesses transcribe every call with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams.
Observe.AI is trusted by more than 150 customers and partners, including Root Insurance, Alcon Laboratories, Tripadvisor, and Pearson. Backed by Menlo Ventures, Next47, NGP Capital, Scale Ventures, Nexus Ventures, and Y-Combinator, Observe.AI’s headquarters is in San Francisco with an office in Bangalore, India. For more information, visit www.observe.ai.
Mission: Transform every customer experience with Contact Center AI
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Observe.AI Ratings
based on 9 reviews
Overall Rating
2.6/5
How AmbitionBox ratings work?
5
3
4
2
3
0
2
1
1
3
Category Ratings
3.4
Company Culture
3.3
Salary & Benefits
2.9
Skill Development
2.8
Work-Life Balance
2.8
Work Satisfaction
2.8
Job Security
2.2
Promotions/Appraisal
Observe.AI is rated 2.6 out of 5 stars on AmbitionBox, based on 9 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Observe.AI Reviews
Compare Observe.AI with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 2.6/5 based on 9 reviews | 3.6/5 based on 175 reviews | 4.3/5 based on 935 reviews | 3.5/5 based on 666 reviews |
Highly Rated for | No highly rated category | No highly rated category | Job Security Company culture Work-Life balance | No highly rated category |
Critically Rated for | Promotion/Appraisals Job Security Work Satisfaction | Job Security Promotion/Appraisals Skill development | No critically rated category | Promotion/Appraisals Job Security Work Satisfaction |
Primary Work Policy | - | Work from office 72% employees reported | Work from office 74% employees reported | Hybrid 64% employees reported |
Rating by Women Employees | - no rating available | 3.9 Good rated by 41 women | 4.4 Good rated by 172 women | 3.4 Average rated by 194 women |
Rating by Men Employees | - no rating available | 3.5 Good rated by 117 men | 4.3 Good rated by 657 men | 3.5 Good rated by 413 men |
Job Security | 2.8 Poor | 2.9 Poor | 4.5 Good | 3.1 Average |
View more
Observe.AI Salaries
3.3
rated by 9 employees for salariesSenior Integration Engineer
(4 salaries)
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₹21.4 L/yr - ₹35 L/yr
Software Development Engineer
(4 salaries)
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₹28 L/yr - ₹32 L/yr
Associate Product Manager
(4 salaries)
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₹26.1 L/yr - ₹33.3 L/yr
Software Engineer
(4 salaries)
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₹26.5 L/yr - ₹40 L/yr
Market Research Analyst
(4 salaries)
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₹3.5 L/yr - ₹5 L/yr
Devops Engineer
(3 salaries)
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₹42 L/yr - ₹52 L/yr
HR Manager
(3 salaries)
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₹22 L/yr - ₹35.9 L/yr
Software Developer
(3 salaries)
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₹30 L/yr - ₹85 L/yr
Product Manager
(3 salaries)
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₹36.3 L/yr - ₹48 L/yr
Senior Product Manager
(3 salaries)
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₹54 L/yr - ₹66 L/yr
Observe.AI Interview Questions
Interview questions by designation
Top Observe.AI interview questions and answers
Interview Process at Observe.AI
based on 7 interviews in last 1 year
Interview Experience
3.6
Good
Difficulty level
Easy
29%
Moderate
57%
Hard
14%
People are getting interviews through
based on 6 Observe.AI interviews
Job Portal
33%
*67% candidates got the interview through other sources
Moderate confidence
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Observe.AI FAQs
When was Observe.AI founded?
Observe.AI was founded in 2017. The company has been operating for 8 years primarily in the Software Product sector.
Where is the Observe.AI headquarters located?
Observe.AI is headquartered in San Francisco, California and has an office in Bangalore / Bengaluru
Does Observe.AI have good work-life balance?
Observe.AI has a work-life balance rating of 2.8 out of 5 based on 9 employee reviews on AmbitionBox. 44% employees rated Observe.AI 3 or below for work-life balance. This rating reflects a negative sentiment among employees for work-life balance. We encourage you to read Observe.AI reviews for more details
Is Observe.AI good for career growth?
Career growth at Observe.AI is rated as poor, with a promotions and appraisal rating of 2.2. 44% employees rated Observe.AI 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Observe.AI reviews for more detailed insights.
What are the cons of working in Observe.AI?
Working at Observe.AI does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, job security and work satisfaction, based on 9 employee reviews on AmbitionBox.
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