HTC Global Services Chennai

Likes

I enjoyed working at HTC Global Services for its great work-life balance, career growth through promotions, and positive work culture.

Dislikes

I had a great experience at HTC Global Services and truly appreciated the work-life balance, career growth opportunities, and positive work culture. I have no dislikes about working there.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I felt it was important to share this write-up about Balaji Desikan who's the account head of ADM projects, after coming across some negative and derogatory comments in a public forum. I'm not here to take sides or pass judgement, but rather to provide my honest experience working under his leadership on two key transformational projects for a reputed australian client over than span of 1.5 years. I had the privilege of being an active core team member on both these projects that we had delivered successfully, earning multiple accolades from the client's stakeholder and management. During my time working under him, He's someone who consistently focused on the betterment of the project, always striving to improve our ways of working. He played a pivotal role in setting up the process initiatives across project management, delivery and reporting, all of which were crucial to our success. One notable improvement that he brought in was the best practices for reporting project status and updates. This included creating daily detailed reports during UAT/E2E phases, as well as weekly and delivery reports through dashboards. Also, we standardized the email report templates, providing stakeholders with clear, consolidated view of key metrics, current progress, potential risks and proposed remediation. Our client stakeholders regularly expressed their appreciation for the clarity and transparency of our reports. These helped them stay aligned with project status and provided valuable insights into both progress & challenges. One of our biggest wins, was that these reporting practices were recognized as best practices and have been implemented in their org, receiving praise from their top management. Like any critical project, we faced challenges and some heated moments which is part and parcel of any project delivery. We delivered these projects successfully without any slippages and in good quality which were critical to client, as they viewed them as transformational initiatives that would significantly reduce with operational costs. The client management team from abroad even scheduled a special meeting to acknowledge the successful delivery of the project, even though we were the vendor company. They expressed their appreciation for entire team & Balaji, for the efforts in successful delivery of these projects. Personally I'm proud to be part of this journey & BALAJI DESIKAN's team. I have learnt a lot from him on the ways of working, project management and delivery, reporting which enhanced my skills in these areas at the end of these assignments. I thank him for his mentorship. I would like to conclude with the saying "A mentor is one who knows the way, goes the way, and shows the way"....Read More

Dislikes

have few

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.