Zouma - Business Analyst (3-8 yrs)

Position Overview :

Zouma is seeking a highly skilled and motivated Senior Business Analyst to join our dynamic team. The ideal candidate will play a pivotal role in enhancing business efficiency by analyzing processes, identifying opportunities for improvement, and developing strategic solutions. This position requires strong analytical skills, effective communication, and the ability to lead a team of business analysts.

Key Responsibilities :

- Business Process Analysis : Review and analyze current business processes to identify operational, financial, and technological risks and opportunities for improvement.

- Strategy Development : Develop new business strategies and models that align with organizational goals, presenting recommendations to senior management.

- Stakeholder Engagement : Build and maintain relationships with key stakeholders to ensure alignment on business objectives and project outcomes.

- Project Leadership : Lead small to midsize projects while collaborating with project managers on larger initiatives, ensuring timely delivery and adherence to project goals.

- Performance Reporting : Create monthly performance reports that evaluate business operations, highlighting areas for improvement and actionable insights.

- Team Management : Supervise and mentor junior business analysts, fostering a collaborative environment that encourages professional growth.

- Customer Satisfaction : Identify innovative ways to enhance customer satisfaction through process improvements and effective solutions.

Qualifications :

- Education : Bachelor's degree in Business Administration, Finance, Information Technology, or a related field; a master's degree is a plus.

- Experience : Minimum of 5 years of experience as a business analyst, with proven expertise in business process modeling and analysis.

- Technical Skills : Proficiency in MS Office Suite (Word, Excel, PowerPoint) and familiarity with Microsoft Visio; knowledge of data analysis tools is advantageous.

- Communication Skills : Excellent verbal and written communication skills with the ability to convey complex ideas clearly to diverse audiences.

- Leadership Abilities : Strong leadership skills with experience managing teams and projects in a fast-paced environment.

- Analytical Thinking : Exceptional problem-solving abilities with a keen eye for detail.

Why Join Zouma :

At Zouma, we are committed to fostering an inclusive work environment that values diversity and innovation. As a Senior Business Analyst, you will have the opportunity to make a significant impact on our operations while collaborating with talented professionals. We offer competitive compensation packages, professional development opportunities, and a culture that encourages creativity and growth.