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Zorrro Deliveries
posted 2mon ago
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Job Description
About Zorrro
Job Description
Key Responsibilities Zorrro is a rapidly growing technology-driven delivery and logistics company based in Kolkata. We specialize in connecting businesses and customers through efficient and reliable delivery services. Our mission is to provide exceptional customer experiences while empowering our delivery partners with flexible earning opportunities.
Job Description
As a Back Office Executive at Zorrro, you will be at the heart of our operations, ensuring smooth administrative processes, customer support, sales support, recruitment activities, and general admin work. This versatile role requires a proactive and detail-oriented individual who can manage multiple tasks and contribute to the overall efficiency of our organization.
- Respond to customer inquiries and resolve issues promptly and professionally.
- Maintain a high level of customer satisfaction through excellent service.
- Handle customer feedback and implement improvements to enhance the customer experience.
- Assist in the recruitment process by screening resumes, scheduling interviews, and coordinating with candidates.
- Maintain organized records of candidate information and interview outcomes.
- Collaborate with HR to ensure a seamless onboarding process for new hires.
- Assist the sales team by generating leads, maintaining sales data, and coordinating sales-related activities.
- Prepare reports, presentations, and other documentation to support sales efforts.
- Assist in day-to-day administrative tasks, including data entry, filing, and document management.
- Prepare reports, presentations, and other documentation as required.
- Manage office supplies and ensure inventory is well-maintained.
- Maintain accurate and organized records of customer interactions, recruitment activities, sales support, and administrative tasks.
- Utilize company software and tools to manage and update data.
Who Should Apply
If you are a proactive and detail-oriented individual with a passion for customer support, sales support, recruitment, and administrative work, we encourage you to apply for the Back Office Executive position at Zorrro.
Employment Type: Full Time, Permanent
Functional Areas: Other
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What Zorrro Deliveries employees are saying about work life
based on 4 employees
Strict timing
Monday to Saturday
No travel
Day Shift
Zorrro Deliveries Benefits
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