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Customer Support Executive
Zolo
posted 1mon ago
Job Description
- Respond to inquiries from prospective students and their families via phone, email, and live chat.
- Answer questions about admissions requirements, deadlines, programs, and financial aid.
- Provide clear and concise guidance on the application process.
- Troubleshoot any issues encountered during the application submission.
- Track application statuses and communicate updates to applicants.
- Schedule appointments for information sessions and campus tours (if applicable).
- Maintain a positive and professional demeanor at all times.
- Contribute to a welcoming and informative environment for prospective students.
- Maintain accurate records of all interactions with applicants.
- May participate in admissions events and outreach activities (if applicable).
Employment Type: Full Time, Permanent
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People are getting interviews at Zolo through
People are getting interviews through
(based on 34 Zolo interviews)
Campus Placement
Job Portal
Company Website
Walkin
Referral
41%
29%
9%
9%
3%
9% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at Zolo are saying
Rating based on 2 Customer Support Executive
reviews
Anonymous · Sales Support & Operations
in Bengaluru/Bangalore
Likes
Worst company i have ever worked phull for politics between manager and .
Dislikes
Manager Team members Work timings
Read 2 reviewsCustomer Support Executive salary at Zolo
reported by
6
employees
with 1-6
years exp.
₹3.2
L/yr - ₹3.6
L/yr
25%
more
than the average Customer Support Executive Salary in India
View more details
What Zolo employees are saying about work life
based on 412 employees
Flexible timing
Monday to Saturday
Within city
Day Shift
Zolo Benefits
View more benefits
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