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Zensar Technologies
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ESaaS - SFDC - Lightning UI & JavaScript Development
8-9 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
ESaaS - SFDC - Lightning UI & JavaScript Development
Zensar Technologies
posted 3hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Lead L2/L3 support for Salesforce applications, ensuring timely resolution of incidents and service requests .
- Troubleshoot and resolve system performance issues, integrations, and security concerns .
- Work closely with onsite teams and business users to provide proactive support.
- Maintain system stability and availability , ensuring minimal disruptions.
- Design and develop new Salesforce features, enhancements, and customizations based on business needs.
- Work on Apex, Lightning Web Components (LWC), Visualforce, Flows, and Triggers .
- Implement and optimize business processes using automation tools (Flows, Process Builder).
- Maintain code quality, scalability, and performance best practices .
- Act as a liaison between offshore and onsite teams , ensuring smooth communication.
- Participate in requirement gathering, analysis, and documentation .
- Coordinate with business users for UAT testing, training, and post-deployment support .
- Maintain technical documentation and knowledge repositories .
- Manage and support integrations with third-party systems (MuleSoft, REST/SOAP APIs, middleware tools) .
- Handle data migration, cleansing, transformation, and deduplication activities .
- Ensure adherence to Salesforce security best practices and compliance requirements .
- Drive ITIL-based incident, change, and problem management processes .
- Implement monitoring tools and proactive support mechanisms to reduce downtime.
- Keep up with Salesforce releases and suggest new features for optimization .
Strong expertise in Sales Cloud, Service Cloud, Experience Cloud, and Field Service .
Hands-on experience with Apex, Lightning Web Components (LWC), Visualforce, Flows, Triggers .
Experience with Salesforce integrations (MuleSoft, REST/SOAP APIs, middleware tools) .
Knowledge of Salesforce security model, profiles, permission sets, and SSO .
Familiarity with DevOps tools (Copado, Git, Jenkins, Azure DevOps, CI/CD pipelines) .
Understanding of ITIL processes for incident, change, and problem management .
Strong communication, stakeholder management, and troubleshooting skills .
Salesforce certifications (Admin, Platform Developer, Application Architect) preferred.
Employment Type: Full Time, Permanent
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Zensar Technologies Benefits
Work From Home Team Outings Health Insurance Vacation & Paid Time Off Sabbatical 
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