Intelligent Automation Lead

 What's this role about? 

As an Intelligent Automation CoE Lead, you will be responsible for growing Intelligent Automation business, thought leadership. You will be developing best practices, standards and frameworks for implementing AI led automation solutions for a variety of business tasks using leading AI & Automation platforms. Your job will also include understanding the customer's needs and pitching the right solutions & services as appropriate. You will be responsible for collaborating with other solution architects & delivery leads to build advisory and thought leadership PoV on various topics such as AI led automation use cases across various business processes & verticals, NLP & Vision based solution accelerators within automation, cloud native services vs. specialized technologies. You will contribute to pre-sales, technical solutioning, RFI and RFP responses as well as oversee solution delivery.You will build competencies, guide communities on next best technologies and helping them plan next set of solutions and services in their respective technologies to present to customer.

 Here's how you'll contribute: 

 Process Analysis and Evaluation 

 Solution Design and Implementation 

 Governance and Optimization 

 Training and Support 

 Change Management and Communication 

 Monitoring and Improvement 

Intelligent Automation CoE Lead at Zensar participates in end to end cycle from opportunity identification to its closure and takes up complete ownerships of proactive pitch, solutioning, PoV building and proposal response.

Anchor response to RFP/RFI/RFQ by working closely with Sales, Delivery & various competencies for preparation & submission. Estimate effort, identify risk and provide technical support whenever needed.

Contribute to SoWs, technical project roadmaps, etc required for successful execution of projects leveraging Technical Scoping & Solutioning approach.

Managing all aspects of technical solutions development and ensure successful project deliveries.

Drive customer conversations and engage in strategic initiatives with senior-level clients including C-Suite executives, build POV for customers & prospects

Keep up-to-date of the current trends and drivers, with proficiency in articulating, economic, technological and business impacts on key business operations

Get trained and certified in various AI & Automation technologies that are leading markets

Work with pre-sales and marketing team to develop collaterals for new Intelligent automation solutions and service offerings and help in brand building initiatives through blogs, whitepapers and other thought leadership initiative

 Key KPIs for this role include the following: 

 Win Rate  – Depth of solution, differentiated by optimised execution approach, timelines and creative solution design.

 Solutions, IP accelerators validated by analysts in the market/clients 

 Revenue 

 Thought Leadership – through whitepapers, blogs, innovation sessions and social media presence 

 Core Skills: 

15+ years of experience in RPA tools, business process analysis, AI and Gen AI including process consulting, Product Management and Business Development.

Should have worked in AI / Automation CoE for minimum 3+ years and should have hands-on experience in complete end to end Automation process life-cycle - from requirements to BOT deployment

Proven solution and architecture experience in UiPath / Power Automate / Automation Anywhere and have broad knowledge of all IPA tool capabilities as well as various new models in the platform like Process Mining, IQ Bot, AARI etc.

Expertise in AI technologies such as machine learning, natural language processing (NLP), computer vision, predictive analytics, and Generative AI is definitely plus

Prior Experience on RFPs, RFQs, estimations and other similar Technical Documentation is must.

RPA professional / Advanced Certification on one or more automation platforms

Excellent presentation, communication and stakeholder management skills, ability to engage and create rapport and relationship with CIO/CDO/CDAO/CTO

Strong communication skills to interact with stakeholders and team members.

Understanding of Enterprise Architecture and IT systems, Process minded, Good Presentation and communication skills are essential.

 How we’d like you to lead: 

Take part in and host regular knowledge sharing sessions, mentor more junior members of the team and support the continuous development of AI & Automation practice.

We also want you to:

Share project stories with the wider business.

Actively stay abreast on industry best practices, share learnings, and experiment and apply cutting edge technologies

Provide/inspire innovations that fuel the growth of business unit as a whole and generate creative ideas for emerging business needs

Create content to promote your personal brand and Zensar to the world.

Live Zensar's values, both, internally and externally

 Advantage Zensar 

We are a technology consulting and services company with 11, 800+ associates in 33 global locations. More than 130 leading enterprises depend on our expertise to be more disruptive, agile and competitive. We focus on conceptualizing, designing, engineering, marketing, and managing digital products and experiences for high-growth companies looking to disrupt through innovation and velocity.

Zensar Technologies is an Equal Employment Opportunity (EEO) and Affirmative Action Employer, encouraging diversity in the workplace. Please be assured that we will consider all qualified applicants fairly, regardless of race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans’ status.

Zensar is a place where you are free to express yourself in an environment that values individuality, nurtures development and is mindful of wellbeing. We put our people and customers at the center of everything that we do. Our core values include:

Putting people first

Client-centricity

Collaboration

Grow. Own. Achieve. Learn. with Zensar:www.youtube.com/watch?v=i2NZsiQqVnU