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Zensar Technologies
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Servicenow -Application Portfolio Management
8-10 years
Warangal, Hyderabad / Secunderabad, Nizamabad
1 vacancy
Servicenow -Application Portfolio Management
Zensar Technologies
posted 7hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Enhance the processes for registering new applications and modifications.
- Identify and implement best practices to streamline application registration processes.
- Monitor and evaluate the effectiveness of current processes and suggest improvements.
- Ensure the accuracy and integrity of data related to application portfolio management.
- Work closely with the Primary Technical Owners across company to verify and correct data discrepancies.
- Develop and maintain data standards and protocols to ensure consistent data quality.
- Collaborate with the Primary Technical Owners to ensure all data is accurate and up to date.
- Facilitate communication between technical and non-technical stakeholders.
- Coordinate with various teams to ensure compliance with data management policies.
- Design and develop dashboards to provide insights and address queries related to the application portfolio.
- Utilize data visualization tools to create user-friendly and informative dashboards.
- Regularly update and maintain dashboards to reflect the most current data and information.
- Atleast 8-10 Years of Experience with Service Now platform
- Extensive knowledge of ServiceNow APM and its integration with the ServiceNow platform
- Deep understanding of CSDM 3.0 or later, including its domains, data structure, and best practices for CMDB data modeling
- Experience in aligning APM with CSDM, particularly in mapping applications to business capabilities, services, and technical architecture Strong analytical and problem-solving skills.
- Skill in creating and managing relationships between applications, business services, and technical services as per CSDM guidelines
- Proficiency in using ServiceNows Service Builder feature for creating and managing services following CSDM guidance.
- Understanding of APMs role in strategic portfolio management and its integration with other ServiceNow modules10.
- Application Inventory
- Categorization
- Data Certification
- Application Services
- Proficiency in data management and data quality assurance practices.
- Proficiency in Python, JavaScript, and shell scripting.
- Excellent communication and collaboration skills.
- Attention to detail and a commitment to maintaining high data quality standards.
- Efficiency and effectiveness of the application registration process.
- Accuracy and quality of application portfolio data.
- Timeliness and reliability of dashboard updates and queries resolution.
- Stakeholder satisfaction with data management and reporting processes.
Employment Type: Full Time, Permanent
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Zensar Technologies Benefits
Work From Home Team Outings Health Insurance Vacation & Paid Time Off Sabbatical 
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