Zensar Technologies - ServiceNow Developer - Nuvolo CMMS Framework (4-6 yrs)

JOB DESCRIPTION :

We are seeking a skilled ServiceNow Developer with specialized experience in Nuvolo CMMS (Computerized Maintenance Management System) to join our team.

In this role, you will be responsible for the design, development, and implementation of ServiceNow solutions, particularly within the Nuvolo CMMS framework.

You will collaborate with cross-functional teams to enhance our ServiceNow platform, optimize workflows, and support the effective management of medical and clinical assets across the organization.

Key Responsibilities

ServiceNow Development :

- Design, develop, and implement custom ServiceNow applications and modules, with a focus on Nuvolo CMMS.

- Create and configure Business Rules, UI Policies, UI Actions, Client Scripts, and ACLs including advanced scripting of each.

- Develop integrations between ServiceNow and other enterprise systems using REST, SOAP, and other APIs.

Nuvolo CMMS Configuration :

- Customize and configure the Nuvolo CMMS platform to align with the organization's asset management requirements.

- Optimize asset tracking, maintenance scheduling, and compliance reporting within Nuvolo CMMS.

- Implement workflows and automation specific to medical and clinical equipment management.

System Administration and Maintenance :

- Administer and maintain the ServiceNow instance, including managing upgrades, patches, and configurations.

- Monitor system performance and implement necessary optimizations to ensure high availability and reliability.

- Ensure data integrity and security within the ServiceNow and Nuvolo platforms.

Stakeholder Collaboration :

- Work closely with business analysts, project managers, and other stakeholders to gather requirements and translate them into technical solutions.

- Provide technical guidance and best practices to ensure the successful deployment of ServiceNow solutions.

- Collaborate with end-users and other IT professionals to troubleshoot issues and optimize the use of the platform.

Training and Documentation :

- Develop and deliver training sessions for end-users on ServiceNow and Nuvolo CMMS functionalities.

- Create and maintain detailed documentation for developed solutions, configurations, and workflows.

Qualifications :

Education :

- Bachelor's degree in Computer Science, Information Technology, or a related field.

- Equivalent experience may be considered.

Experience :

- 3+ years of experience as a ServiceNow Developer, with a strong focus on custom application development and platform administration.

- 2+ years of hands-on experience with Nuvolo CMMS or similar asset management platforms.

- Proven experience with ServiceNow modules such as ITSM, ITOM, or ITBM is a plus.

Technical Skills :

- Proficiency in ServiceNow development, including scripting in JavaScript, Glide, HTML, and AngularJS.

- Strong understanding of ServiceNow platform capabilities, including Flow Designer, Service Portal, and Integration Hub.

- Experience with REST/SOAP integrations and API development.

- Knowledge of database structures, data modeling, and data management best practices.

Soft Skills :

- Excellent problem-solving skills and attention to detail.

- Strong communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.

- Ability to work independently and as part of a collaborative team environment.

Preferred Qualifications :

- ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD) is highly desirable.

- Experience with Agile development methodologies.

- Familiarity with ITIL best practices and workflows