AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Engaged Employer
i
This company page is being actively managed by
Zenoti Team. If you also belong to the team, you
can get access from
here
Zenoti
Compare
All Filters
50 Zenoti Jobs
Senior Payments Specialist
Zenoti
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
What will I be doing
- Processing Payment metrics (decline rates, processing, payouts, etc.)
- Proactively communicating on Production issues to customers.
- Handling Disputes and consulting with merchants when they need help managing their disputes or trends
- Tracking Operational task efficiency (onboarding merchants, device logistics and support, working with partners to hold them accountable for SLAs, etc.)
- Identifying and executing opportunities to automate or outsource activities
- Partnering with product engineering to ensure the product and features are operable by design
- Partnering with Processors to resolve high priority Operation issues.
- Representing the platform in customer discussions and handle escalated accounts due to operational issues
- Driving RCA and other feedback and data analysis to learn from current and improve the future
What Skills do I need
- Ability to handle escalations and resolve issues quickly
- Experience in Payments domain is highly desirable.
- 5-8 years of experience in managing payment/acquiring operations for a payment processor, banks, or other financial institutions.
- Exposure to global payments landscape is preferred.
- Strong Communication Skills
- Self-motivation and goal-orientation, desire to deliver results
- Ability to work with multiple teams to achieve results
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Payments Specialist roles with real interview advice
Top Zenoti Payments Specialist Interview Questions
Q1. An API is running slow. Upon investigation it was found that SPROC running behind it is perfectly optimized. How can you debug this behavior ... read more
asked in
Software Engineer interview
Q2. Find the length of longest substring composed of same digit, within a string of digits: (was asked to complete within 10 mins) E.g. 01241XXX ... read more
asked in
Software Engineer interview
Q3. Given an array of integers (both positive and negative) find the maximum and second maximum number without using sort and using only single ... read more
asked in
Software Engineer interview
What people at Zenoti are saying
What Zenoti employees are saying about work life
based on 159 employees
Flexible timing
Monday to Friday
No travel
Night Shift
Zenoti Benefits
View more benefits
Compare Zenoti with
Tekwissen
Compare
Damco Solutions
Compare
smartData Enterprises
Compare
In Time Tec Visionsoft
Compare
Apisero
Compare
Actalent Services
Compare
Cavisson Systems
Compare
Cyber Infrastructure
Compare
TestingXperts
Compare
Stefanini
Compare
PreludeSys
Compare
Softtek
Compare
PurpleTalk
Compare
Blenheim Chalcot
Compare
LatentView Analytics
Compare
GlobalStep
Compare
KiwiTech
Compare
Impelsys
Compare
Credera
Compare
Statusneo
Compare
Similar Jobs for you
Share an Interview