Senior Team Leader

Job Description

• Managing day to day activities of the team.
• Motivating the team to achieve Organizational Goals.
• Developing and implementing a timeline to achieve targets.
• Delegating tasks to team members.
• Conducting training of Team members to maximize their potential.
• Empowering team members with skills to improve their confidence and communication.
• Conducting quarterly performance reviews.
• Contributing to the growth of the company through a successful team.
• Creating a pleasant working environment that inspires a team.
• Great interpersonal and communication skills.
• Monitor team performance and reports on metrics.
• Dealing with complexity, analyzing information, and implementing company vision.
• Monitoring and managing workflow, daily targets to assure timely delivery of agreed SLAs.
• Guide team to complete daily load within the TAT.
• Ensuring leaves are managed judiciously so there is no risk in delivering files within TAT.
• Good experience in RCM.

Job Specification

• Minimum of 2 years of experience as a Team Leader.
• Strong domain knowledge in US Healthcare
• Good Communication skills
• Good Mentoring skills.

Preference will be given to candidates who have domain experience in the following areas:

• Denial Management services
• Remittance Processing services
• Conversion of Paper EOBs to ANSI 835 files