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CRE ( Client Relationship Executive )
Yudiz Solutions
posted 6mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Client Satisfaction and Relationship Management
- Build and maintain strong client relationships.
- Serve as the primary contact for client inquiries and concerns.
- Understand client needs and collaborate internally for effective solutions.
- Ensure that company processes are adhered to in your projects and that they are delivered on time.
Account Management :
- Oversee a portfolio of client accounts to ensure satisfaction.
- Monitor accounts to meet company standards and objectives.
- Hold regular meetings to discuss progress, gather feedback, and identify improvements.
Account Nurturing :
- Align business approaches with client objectives.
- Identify and pursue new business opportunities with existing clients.
- Collaborate with sales and marketing to cross-sell and up-sell services.
- Leverage client networks for reference and referrals.
Client Support :
- Coordinate with the Development Team for technical and product support.
- IAssist clients in using company products and services effectively.
Reporting and Documentation :
- Maintain accurate records of client interactions and transactions.
- Prepare regular account status and client feedback reports.
- Provide insights and recommendations based on client data and trends.
Experience :
- Approximately 2 years in a Client Relationship Executive, Account Manager, or similar role in IT.
- Proven ability to manage multiple client accounts and projects.
- Experience in client relationship management or business development.
Skills :
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Proficient in CRM software and Microsoft Office Suite.
- Ability to work independently and in a team.
- Strong organizational skills.
Personal Attributes :
- High professionalism and integrity.
- Customer-centric mindset with a passion for exceptional service.
- Adaptable and eager to learn
Employment Type: Full Time, Permanent
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People are getting interviews at Yudiz Solutions through
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Campus Placement
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25%
Moderate
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
What people at Yudiz Solutions are saying
What Yudiz Solutions employees are saying about work life
based on 47 employees
Strict timing
Monday to Friday
No travel
Day Shift
Yudiz Solutions Benefits
Submitted by Company
Work From Home 
Cafeteria Team Outings Soft Skill Training International Relocation Job Training
Submitted by Employees
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Yudiz Solutions Ahmedabad Office Location
Ahmedabad Office
Headquarter
13th Floor, Bsquare 2, Iscon, Ambli Rd, Vikram Nagar, Ahmedabad, Gujarat 380054
Ahmedabad
380054
380054
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