Telecalling Role (0-1 yrs)

Job Summary :

We are seeking a motivated and results-driven Telecaller to join our team. The Telecaller will be responsible for making outbound calls to potential customers, promoting our products/services, and generating leads. This role requires excellent communication skills, a positive attitude, and the ability to handle customer queries effectively.

Key Responsibilities :

- Make outbound calls to potential customers to promote our products/services.

- Generate and qualify leads by understanding customer needs and providing relevant information.

- Maintain accurate and detailed records of customer interactions.

- Follow up on leads and ensure customer satisfaction.

- Achieve daily/weekly/monthly targets for calls made and leads generated.

- Handle customer queries and resolve any issues promptly.

- Collaborate with the sales team to convert leads into customers.

Qualifications :

- High school diploma or equivalent; bachelor's degree is a plus.

- Proven experience as a telecaller or in a similar role.

- Excellent communication and interpersonal skills.

- Ability to work under pressure and meet targets.

- Basic knowledge of MS Office and CRM systems.

- Positive attitude and ability to handle rejection.