Client Services Associate

Serve as a client liaison, helping clients across the Agency vertical to ensure that they maximize their YouGov data subscriptions with expert guidance on research objectives and best practices.
Analyse and interpret data crafting high-quality presentations and visualizations that effectively communicate insights to senior and C-Suite audiences.
Use a blend of syndicated tools, analytics, and storytelling to answer key business questions, such as Brand Health, Customer Funnel Journeys, Audience Profiling, and Campaign Tracking.
Continuously improve reporting standards and data visualizations while responding to client requests with efficiency, accuracy, and a proactive approach to solving data-related challenges.
Take charge across internal processes to monitor the health of accounts and subscriptions, providing usage reports and key analytical insights for internal use, as well as supporting the agencies team with administrative tasks such as setting up key users, and keeping up-to-date records.

These are the essentials you ll need to get an interview:
0-2+ years of experience, ideally in market research, client servicing, data analysis, or account management.
Proficiency in Microsoft Office is required, with familiarity in data visualisation tools preferred.
This role requires a mix of analytical thinking, strong attention to detail, and excellent communication skills. Every day brings new challenges, and flexibility is essential to tackle diverse client projects.
Strong critical thinking and problem-solving skills, with a keen eye for detail and a commitment to delivering high-quality results.
Basic knowledge of statistics and proven ability to manage and interpret data effectively