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1 You Broadband Job

IT Help Desk Executive

2-5 years

₹ 0.5 - 2.5L/yr

Mumbai

1 vacancy

IT Help Desk Executive

You Broadband

posted 10d ago

Job Role Insights

Flexible timing

Job Description

Role & responsibilities

Provide expert technical support for computer systems, software, and hardware via phone, email, or in-person.

- Troubleshoot and resolve issues related to Windows OS, Microsoft Office, Internet Explorer, and business applications.

- Install, modify, and repair computer hardware and software.

- Configure and debug desktop programs.

- Ensure seamless Local Area Network (LAN) operations.

- Install computer peripherals for users.

- Follow up with customers to ensure issue resolution.


Preferred candidate profile


Proficient in:

Windows Professional OS (XP-10)

Microsoft Office (all versions)

- Internet Explorer

- Business applications

TCP/IP and networking fundamentals

Excellent communication, problem-solving, and decision-making skills.

Strong work ethic, attention to detail, and customer service skills.

ability to work independently and collaboratively in a team environment.


Employment Type: Full Time, Permanent

Read full job description

Prepare for Help Desk Executive roles with real interview advice

Top You Broadband Help Desk Executive Interview Questions

Q1. What is difference between straight through and cross over cabling
Q2. What are trunck and access ports
Q3. How to connect OLT to Computer?
View all 13 questions

What people at You Broadband are saying

Help Desk Executive salary at You Broadband

reported by 1 employee with 2 years exp.
₹3.1 L/yr - ₹4 L/yr
33% more than the average Help Desk Executive Salary in India
View more details

What You Broadband employees are saying about work life

based on 294 employees
52%
81%
56%
100%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

You Broadband Benefits

Job Training
Health Insurance
Soft Skill Training
Team Outings
Work From Home
Cafeteria +6 more
View more benefits

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10d ago·via naukri.com
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