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7 Yennes Infotec Jobs

Support Executive

0-3 years

Chennai

1 vacancy

Support Executive

Yennes Infotec

posted 2mon ago

Job Role Insights

Fixed timing

Job Description

 
  • We would expect you to achieve the responsibilities delegated at a minimum turnaround time
  • Handle Customers issues at various locations in and around Chennai on technical queries and other issues on Tally prime and give them the right solutions.
  • It is your accountability to procure AMC for licenses sold as well as to Promote and procure Customized orders. This requires system study and documentation and understanding of the client s business process.
  • Maintain log of the calls handled- Onsite/Remote or Telephonic for the day and share with the team head and team members.
  • Maintain high quality of customer support in the least turnaround time and with minimal escalations on calls.
  • Train the user on Tally prime and give quality knowledge on the features and uses.
  • Update in the suite CRM and report on all the calls/ work done. Your salary details are strictly
Job Specification:
  • Looking only Commerce Graduates
  • Must have knowledge as well as Experience in Tally Prime
  • Preferred Male candidates only
  • Must have a vehicle (2 Wheeler) willing to travel locally.

Employment Type: Full Time, Permanent

Functional Areas: Customer Service & Operations

Read full job description

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What people at Yennes Infotec are saying

Support Executive salary at Yennes Infotec

reported by 1 employee with 6 years exp.
₹2.2 L/yr - ₹2.8 L/yr
34% less than the average Support Executive Salary in India
View more details

What Yennes Infotec employees are saying about work life

based on 11 employees
60%
87%
70%
100%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

Yennes Infotec Benefits

Free Food
Job Training
Education Assistance
Soft Skill Training
Free Transport
Work From Home +6 more
View more benefits

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