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Support Executive
Yennes Infotec
posted 2mon ago
Job Role Insights
Fixed timing
Job Description
- We would expect you to achieve the responsibilities delegated at a minimum turnaround time
- Handle Customers issues at various locations in and around Chennai on technical queries and other issues on Tally prime and give them the right solutions.
- It is your accountability to procure AMC for licenses sold as well as to Promote and procure Customized orders. This requires system study and documentation and understanding of the client s business process.
- Maintain log of the calls handled- Onsite/Remote or Telephonic for the day and share with the team head and team members.
- Maintain high quality of customer support in the least turnaround time and with minimal escalations on calls.
- Train the user on Tally prime and give quality knowledge on the features and uses.
- Update in the suite CRM and report on all the calls/ work done. Your salary details are strictly
Job Specification:
- Looking only Commerce Graduates
- Must have knowledge as well as Experience in Tally Prime
- Preferred Male candidates only
- Must have a vehicle (2 Wheeler) willing to travel locally.
Employment Type: Full Time, Permanent
Functional Areas: Customer Service & Operations
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What people at Yennes Infotec are saying
Support Executive salary at Yennes Infotec
reported by
1
employee
with 6
years exp.
₹2.2
L/yr - ₹2.8
L/yr
34%
less
than the average Support Executive Salary in India
View more details
What Yennes Infotec employees are saying about work life
based on 11 employees
Strict timing
Monday to Saturday
Within city
Day Shift
Yennes Infotec Benefits
Free Food 
Job Training 
Education Assistance 
Soft Skill Training 
Free Transport 
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